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Wayfair Employee Reviews in Ogden, UT

Employee Insights in Ogden, UT

Review information last updated August 6, 2025.

Rating Distribution

3 ratings

Summary of Wayfair Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.6 out of 5

Across the six available employee reviews for Wayfair’s Utah locations, a consistent and concerning theme emerges: significant challenges within the company’s work environment, particularly regarding leadership and work-life balance.
The most prevalent negative sentiment centers around a perceived lack of effective leadership support, with ratings for senior management consistently low across multiple roles (Sales Managers, Sales Representatives - Wholesale & Manufacturing, First-Line Supervisors, and Sales Representatives - Ogden).
This suggests a disconnect between employees and upper management, impacting morale and potentially productivity.
A second major concern is the difficulty maintaining work-life balance, highlighted repeatedly across the reviews, particularly in the Layton and Ogden locations.
This appears to be driven by demanding workloads and a lack of clear boundaries.
While some roles, like the Child, Family, and School Social Worker position in Orem, received moderately positive ratings, the overall trend indicates significant issues requiring immediate attention.
Furthermore, there’s a consistent lack of defined career opportunities, impacting employee satisfaction and retention.
The reviews reveal a need for Wayfair to proactively address these concerns, focusing on leadership development, workload management, and providing clearer pathways for employee growth.
The limited sample size necessitates further investigation, but the current feedback strongly suggests a systemic problem that requires a comprehensive solution.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Competitive Compensation and Benefits (Across multiple roles)
  • Extensive Resources Provided for Customer Service (Orem - Customer Service Representatives)
  • Potential for Moderate Work-Life Balance (3/5 - Sales Representatives - Ogden)

Cons

  • Significant Challenges with Work-Life Balance (Repeated across multiple locations)
  • Lack of Effective Leadership Support (Consistently low ratings for Senior Leadership)
  • Limited Career Opportunities (Low ratings for Career Opportunities)
Apr 9, 2025
2 out of 5
B2B Account Manager

Unhealthy company

Rating Compensation And Benefits
2/5
Rating Career Opportunities
1/5
Rating Culture And Values
2/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
2/5
Rating Work Life Balance
3/5

Pros

The company offers a break room, representing a remaining benefit from a previous compensation package that has since diminished due to the company’s public offering.

Cons

Significant challenges exist within the organization, including frequent management turnover driven by unrealistic performance expectations. The sales environment is highly competitive and exhibits instances of preferential treatment towards senior agents. New agents are often assigned a low volume of accounts while maintaining revenue targets comparable to those of established, larger accounts. This contributes to high employee turnover. The company previously offered stock options to agents, which have largely lost value.

Jan 28, 2025
1 out of 5
Sales Specialist

Great until going public

Rating Compensation And Benefits
2/5
Rating Career Opportunities
2/5
Rating Culture And Values
2/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

The workplace offered a positive and supportive environment with numerous benefits and a strong team.

Cons

The role consistently demanded exceptionally high performance targets with frequent, intense pressure for improvement, making sustained achievement a significant challenge and leading to a negative overall experience.

Dec 28, 2024
2 out of 5
Sales Representative

Management left much to be desired

Rating Compensation And Benefits
2/5
Rating Career Opportunities
2/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
3/5
Rating Senior Leadership
1/5
Rating Work Life Balance
3/5

Pros

The role generally requires minimal specialized skills and execution was straightforward.

Cons

Frequent management changes and inconsistent adjustments to workflow processes have contributed to a challenging and unstable work environment.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Wayfair. Contact us to suggest updates to this page.