Apple Jobs

Apple Pay eCommerce Merchant Specialist

Austin, Texas, United States

Marketing

Apple Pay and Apple Wallet continue to grow and become integral to the daily lives of our consumers, and with more developments to come, it's an exciting time ahead for the Apple payments and services business. The Wallet, Payments and Commerce (WPC) team is looking for an Apple Pay eCommerce Merchant Specialist to initiate and actively engage with potential e-Commerce merchants to drive Apple Pay acceptance, and to enable a best-in-class integration on their digital Channels (Web and App). The Apple Pay team helps merchants transform the way people shop online and through Apps. We inspire merchants to transform their eCommerce experiences leveraging Apple's iOS platform and payment features.

Responsibilities

Responsible for sourcing new merchant opportunities through emails, outbound calls, or inbound lead follow-up

Managing and supporting merchants through the full Apple Pay enablement cycle, from initial merchant discovery, engagement, commitment, through implementation and launch

Identifying key players, and managing the end to end enablement process with merchants, and payment partners

• Supporting merchants through post-go live growth initiatives (UX audits, conversion optimization, and anomaly detections)

Establishing, developing, and maintaining positive business and customer relationships

Onboarding merchants in partnership with the Apple Pay Technical Specialists to implement an Apple Pay integration that provides a great customer experience

Providing updates on account and pipeline progress and productivity KPIs to share with leadership and wider Apple teams

Minimum Qualifications

Self-driven, and motivated professional with strong organizational skills with the ability to multitask and the ability to stay focused with minimal supervision

Results oriented with ability to provide continued momentum and focus throughout short, medium and long sales cycles.

High English proficiency required (reading, writing and speaking)

Preferred Qualifications

Solid understanding of Retail/e-commerce and/or Payment industries

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Apple accepts applications to this posting on an ongoing basis.