Back of House Supervisor
Chick-fil-A
Houston, Texas
Posted 3 weeks ago
8 hour shift
Qualifications
Required Certifications
- ServSafe Manager certified
Responsibilities
Primary Duties
- Manage all Shift operations, including daily financial accounting
- Perform daily workflow tasks in Inform software program
- Receive and/or send product transfers in Inform software program
- Make decisions concerning issuance of customer refunds
- Actively manage labor productivity throughout the Shift
- Assess operations and make leadership decisions or adjustments around anticipated needs
- Support Directors in execution of targeted initiatives to meet desired results
- Perform 30-day team member and quarterly team leader evaluations
- Address/resolve customer service issues
Benefits & Perks
Benefits Package
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Referral program
- Employee discount
- Paid training
Required Skills
Soft Skills
Demonstrates ability to simultaneously assist leadership, serve guests and guide team membersAbility to execute operations efficiently in high volume/high stress periods and take command of one area of the businessGreat communicator that applies critical thinking to solve complex problems and/or diffuse conflict issuesProficient ability to mentor and encourage othersReliable, consistent, takes ownership and craves accountability
Full Job Description
Back Of House Supervisor
Pay: $15.50 per hour
The Back of House Supervisor is to be the "eagle-eye" of daily operations. They stand "outside" of operations to get a holistic view of how we are performing, so as to quickly identify the area(s) in which we are failing and come up with solutions to rectify issues. Supervisors are well versed in operations. They are oftentimes the temporary solution to get a failing position back on track.
Requirements:
Skills:
Job Responsibilities:
Benefits:
Work Schedule:
8 hour shift
Benefits:
Pay: $15.50 per hour
The Back of House Supervisor is to be the "eagle-eye" of daily operations. They stand "outside" of operations to get a holistic view of how we are performing, so as to quickly identify the area(s) in which we are failing and come up with solutions to rectify issues. Supervisors are well versed in operations. They are oftentimes the temporary solution to get a failing position back on track.
Requirements:
- Ability to work at least 40 hours per week (Monday to Saturday, for opening or closing, as needed)
- Demonstrates ability to lead team effectively in opening or closing the restaurant
- Demonstrates commitment to Chick-fil-A's Vision, Mission and Core Values
- ServSafe Manager certified
- Understands key operational metrics and systems (Lean, FIFO)
- No unresolved issues regarding restaurant policies
Skills:
- Demonstrates ability to simultaneously assist leadership, serve guests and guide team members
- Ability to execute operations efficiently in high volume/high stress periods and take command of one area of the business
- Great communicator that applies critical thinking to solve complex problems and/or diffuse conflict issues
- Proficient ability to mentor and encourage others
- Reliable, consistent, takes ownership and craves accountability
Job Responsibilities:
- Manage all Shift operations, including:
- Daily financial accounting - count change fund, count and close cashier drawers, make Smart Safe cash deposits, receive and record LOOMIS deliveries etc.
- Perform daily workflow tasks in Inform software program
- Receive and/or send product transfers in Inform software program
- Make decisions concerning issuance of customer refunds
- Actively manage labor productivity throughout the Shift
- Assess operations and make leadership decisions or adjustments around anticipated needs e.g. inventory supply, weather conditions etc.
- Support Directors in execution of targeted initiatives to meet desired results
- Perform 30-day team member and quarterly team leader evaluations
- Address/resolve customer service issues
Benefits:
- Great TEAM culture and positive work environment, where everyone is treated with honor, dignity and respect!
- CLOSED on Sunday! Spend time with family, rest or worship if you choose. Do you!
- Eligible Team Members can apply to receive a Remarkable Futures Scholarship from Chick-fil-A, Inc. up to $25,000!
- Eligible Team Members can receive FREE COLLEGE EDUCATION!
- Team Members have the opportunity to make an impact beyond the restaurant, as we serve our local communities
- FREE employee meal!
- Opportunities to build a career in a dynamic business, become a leader or maybe even an Operator one day. Sky's the limit!
- Eligible team members can earn paid time off the longer their employment time at the store
- Attractive options for various other benefits, which the Operator contributes to for greater affordability, including health insurance, dental and vision and 401K
- Competitive pay, with the opportunity for increases based on performance
- Employee referral program
Work Schedule:
8 hour shift
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Referral program
- Employee discount
- Paid training
Company Culture
Work Environment: Great TEAM culture and positive work environment, where everyone is treated with honor, dignity and respect!
How to Apply
Chick-fil-A
About
Chick-fil-A was founded in 1946 by S. Truett Cathy in Georgia. Known for its chicken sandwiches, it operates over 2,600 locations across the U.S. and Canada. The company is famous for being closed on ...
$21
/ hour
Chick-fil-A pays $21 for Chef in Houston, Texas, with most salaries ranging from $13 to $33. Pay can vary based on role, experience, and local cost of living.
Median
$21
Low
$13
High
$33
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