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Chick-fil-A hiring Full-Time Customer Service Team Member - Opening Shift, Roanoke, Virginia

Full-Time Customer Service Team Member - Opening Shift

Chick-fil-A

Roanoke, Virginia
Posted 2 weeks ago

Responsibilities

Primary Duties

  • Provide excellent customer service while taking guest orders accurately and efficiently
  • Maintain a clean and organized work area
  • Deliver dine-in and mobile orders promptly and courteously
  • Work in a fast-paced, team-oriented restaurant environment
  • Cross-train in Front of House and Back of House positions
  • Support fast, accurate service and a positive guest experience

About This Role

Chick-fil-A is looking for friendly, dependable Front of House Team Members who enjoy serving others and creating an exceptional guest experience.

Benefits & Perks

Benefits Package

  • Free employee meals every shift
  • Sundays off
  • Flexible scheduling
  • Leadership Development Program
  • Scholarship opportunities
  • Health insurance, PTO & 401(k) for eligible full-time team members
  • Paid training
  • Positive, team-oriented environment

Required Skills

Soft Skills

Strong customer service and communication skillsComfortable working in a fast-paced environmentDependableAdaptableCoachableHard-working

Full Job Description

Chick-fil-A Front of House Team Member

Full-Time | Starting at $15-$17/hr depending on availability and experience

Looking for a fast-paced job where you can build valuable customer service skills, grow personally and professionally, and be part of a strong team environment?

Chick-fil-A is looking for friendly, dependable Front of House Team Members who enjoy serving others and creating an exceptional guest experience. As a Front of House Team Member, you'll help support the front counter, drive-thru, dining room, and mobile order experience while working in a positive, team-oriented environment.

Whether you have previous restaurant, cashier, hospitality, food service, or customer service experience — or are just getting started — we provide paid training, leadership development, and opportunities for long-term growth within Chick-fil-A.

Why People Love Working Here

  • Free employee meals every shift: Save money on groceries and never worry about packing food for work.
  • Sundays off — every week: A guaranteed day for family, friends, church, sports, schoolwork, or simply recharging.
  • Flexible scheduling: We work with school schedules, extracurriculars, family responsibilities, and other commitments.
  • Leadership Development Program: This location offers a structured Leadership Development Program for individuals interested in growing their leadership skills and pursuing future advancement opportunities within Chick-fil-A.
  • Scholarship opportunities: Additional opportunities to help support your future educational and career goals.
  • Health insurance, PTO & 401(k) for eligible full-time team members: Benefits that help support your future and your family.
  • Paid training: No experience required. We'll teach you everything you need to know.
  • A positive, team-oriented environment: Work alongside friends who encourage, support, and challenge each other to grow.

What You'll Do

  • Provide excellent customer service while taking guest orders accurately and efficiently at the front counter or drive-thru using registers or iPads
  • Maintain a clean and organized work area while assisting with stocking and cleaning during non-peak hours
  • Deliver dine-in and mobile orders promptly and courteously
  • Work in a fast-paced, team-oriented restaurant environment
  • Cross-train in Front of House and Back of House positions, including food preparation, fryer, grill, and additional stations as needed
  • Support fast, accurate service and a positive guest experience

Shift Availability

  • Opening Shift: Available to start at 6:00am, and work until 2:30pm or 3:00pm
  • Must have availability to work on Saturdays

Qualifications & Skills

  • No experience required
  • Strong customer service and communication skills
  • Comfortable working in a fast-paced environment while maintaining a positive attitude
  • Dependable, adaptable, coachable, and hard-working
  • Must be able to communicate and write effectively in English
  • Comfortable standing for extended periods and working in various weather conditions
  • Able to lift up to 40 pounds
  • Confident money handling skills preferred
  • Must comply with Chick-fil-A professional appearance guidelines, including no tattoos on the face, neck, or behind the ears

Many Team Members begin here looking for a flexible schedule and steady income, but end up gaining leadership skills, confidence, friendships, and growth opportunities they never expected.

If you're looking for a positive environment where people genuinely care about your growth and success, we'd love to meet you.

Apply today! Qualified applicants will typically be contacted within 1–3 business days regarding next steps. Please do not contact the store directly.

Company Culture

Work Environment: Positive, team-oriented environment

How to Apply

Apply today! Qualified applicants will typically be contacted within 1–3 business days regarding next steps. Please do not contact the store directly.

Estimated Salary

$14
/ hour

Chick-fil-A pays $14 for Fast Food Worker in Roanoke, Virginia, with most salaries ranging from $11 to $19. Pay can vary based on role, experience, and local cost of living.

Median
$14
Low
$11
High
$19

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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.