Leadership OpportunitiesBeing a Leader is more than a new nametag and a different polo; it's part of their character. A Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. They understand the high expectation and set the goal of meeting and exceeding it each time. Our Leadership are responsible for supporting Senior Leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Leadership's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Our Leaders lead by example and set the tone that others will follow.

Your initial Training period will be about understanding and strengthening your Operational skills to a proficient level. You are expected to be able to perform at a high level at the end of your Training period to continue to be Good Standing and progress through the Leadership pipeline. Feedback will be provided.

After the completion and passing of the initial Operations Training Period, you will be observed for two weeks in a Team and Culture Assessment.

If you are successful during both of these Training periods, you will then progress through the Leadership track.

Positions within the Leadership Track are as follows:

Training Coordinator

Team Leader

Special Teams

Manager

Position Type: Full-time and Part-time

Our Benefits Include

A fun work environment where you can positively influence others

Flexible scheduling (and closed on Sundays)

• Learning first-hand from an experienced Operator and Restaurant Leaders

Intentional growth and development to help you reach your professional goals

Scholarship opportunities

Competitive pay

Leadership

Responsibilities

Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant

Create and maintain a culture of consistent service to each Guest

Promote self-esteem in Team Members by providing positive feedback

Be a friendly, encouraging team player

Be available for at least one daypart: Opening, Transition or Night/Closing

Accept nothing less than the Chick-fil-A way in every aspect of the business

Excellent communication skills, both written and spoken

Qualifications and

Requirements

Previous Leadership Experience

Share a Smile

Create and Maintain Eye Contact

Always say "My pleasure"

Speak Enthusiastically

Make Emotional Connections with Guests

Reliable transportation

Friendly and Honest

Ability to work in a fast-paced environment

Strong people skills with a desire to serve Team Members

Strong commitment to superior customer service

Ability to manage Team Member behavioral and performance issues

Ability to work in a team environment with shared ownership and responsibility

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.