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Chick-fil-A hiring Executive Director, Niles, Illinois

Executive Director

Chick-fil-A

Niles, Illinois
Posted 1 weeks ago
Monday - Saturday availability, 45 - 55 hours per week, Mix of opening, closing, and peak shifts

Responsibilities

Primary Duties

  • Lead and oversee daily restaurant operations
  • Develop and coach Directors, Managers, and future leaders
  • Drive sales growth, labor efficiency, and cost control
  • Ensure operational excellence and system consistency
  • Champion guest experience and hospitality standards
  • Partner with Owner/Operator on strategy and execution

Experience Requirements

Required

5+ years leadership experience

5 years of experience

Full Job Description

Executive Director (Senior Restaurant Leader)

The Executive Director is the senior-most leader inside the restaurant, responsible for translating the Operator's vision into daily execution, leadership development, and business results. This role oversees all Directors, Managers, and operations (Front of House and Back of House) and is accountable for building a high-performance culture, driving profitability, and ensuring a consistently remarkable guest experience.

Vision: People First, Community Always.

Core Responsibilities
  • Lead and oversee daily restaurant operations
  • Develop and coach Directors, Managers, and future leaders
  • Drive sales growth, labor efficiency, and cost control
  • Ensure operational excellence and system consistency
  • Champion guest experience and hospitality standards
  • Partner with Owner/Operator on strategy and execution
Compensation & KPI Bonus Structure

Base Salary: $80,000 - $95,000+

Performance Bonus (Quarterly & Annual): $

Labor Efficiency (30%) Target: 19% - 21%

  • At/Below Target: 100%
  • +1%: 75% | +2%: 50% | +3%+: 0%

Customer Experience (30%)

  • Top Tier: 100%
  • Meets Standard: 75%
  • Below: 50% | Poor: 0%

Sales Growth (25%)

  • 8%+: 100%
  • 5-7%: 75%
  • 3-4%: 50% | <3%: 0%

Leadership Development (15%)

  • Retention + internal promotions tied to payout

Total Bonus Potential: $5,000 - $10,000+/yr

Qualifications
  • 5+ years leadership experience
  • Proven ability to lead leaders
  • Strong business acumen
  • High emotional intelligence
  • Servant leadership mindset
Schedule
  • Monday - Saturday availability
  • 45 - 55 hours per week
  • Mix of opening, closing, and peak shifts

At Chick-fil-A Golf Mill, we are building a high-performance, people-first culture focused on growth, leadership development, and community impact. This role is designed for a leader who wants to make a lasting impact and grow into future senior leadership or Owner/Operator opportunities.

How to Apply

Estimated Salary

$37
/ hour

Chick-fil-A pays $37 for Operations Manager in Niles, Illinois, with most salaries ranging from $30 to $46. Pay can vary based on role, experience, and local cost of living.

Median
$37
Low
$30
High
$46

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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.