Back of House Shift Leader Be the Pulse of the KitchenAt Chick-fil-A Cooper Point and Capital Mall, we know that great service starts behind the scenes. As a Back of House (BOH) Shift Leader, you'll guide our kitchen team through each shift with clarity, care, and confidence. You'll be responsible for leading the team in real time ensuring top-tier food quality, clean and safe operations, and a positive, encouraging atmosphere. This is a hands-on leadership role for someone ready to coach, support, and keep the kitchen running smoothly.

If you're looking for a growth-minded team that values leadership and integrity we'd love to meet you.

Position Type

Full-time

Compensation

$2$0 - $23 per hour (based on experience and availability)

What You'll Be Doing:

Shift Leadership & Team Development

Lead and supervise the kitchen team throughout each shift

Delegate tasks effectively and manage workflow for efficiency

Offer real-time coaching, direction, and feedback to help team members succeed

Address performance issues with care and professionalism

Promote a positive, team-oriented culture where everyone feels valued

Identify and encourage future leaders within the team

Operational Excellence

Ensure every food item meets Chick-fil-A's quality and presentation standards

Oversee kitchen safety, sanitation, and cleanliness throughout the shift

Be hands-on and knowledgeable in all kitchen stations (breading, preparation, fryers, dishwashing)

Support inventory checks and report any supply issues or equipment concerns

Collaborate with Front of House Shift Leaders to maintain smooth, timely service

Guest Experience Support

Ensure quick, accurate, and safe food preparation during all meal periods

Help minimize guest wait times through efficient kitchen operations

Support the team in resolving any food-related guest concerns

Encourage a sense of purpose and pride in preparing food that brings joy

Financial Stewardship

Minimize waste through smart prep levels and portioning

Implement efficient practices that maintain quality and speed

Identify small improvements that can make a big impact on operations and costs

Ensure proper use and maintenance of equipment to prevent unnecessary expenses

Qualifications &

Skills

Previous leadership experience in a fast-paced kitchen or quick-service restaurant preferred

• Strong knowledge of food prep, kitchen flow, and safety standards

Clear communicator who can coach, correct, and encourage effectively

Dependable, team-first mindset with a passion for helping others succeed

Positive, servant-hearted, and calm under pressure

Excellent problem-solving and multitasking skills

Bilingual (English/Spanish) is a plus

Availability

Requirements

Must be available to work peak hours, including early mornings, evenings, or Saturdays

Flexible scheduling is available, but team needs may vary week to week

Our Benefits Include

Competitive pay

Closed on Sundays!

Scholarship and education opportunities

Team parties and outings

Flexible scheduling

A fun and positive work environment where you can influence others

Learn directly from an experienced Operator and leadership team

Intentional growth and development to help you reach your professional goals

Opportunities for advancement as we grow

Paid time off

Health insurance

Employee discount

Paid training

At Chick-fil-A Cooper Point and Capital Mall, we're building more than just a team we're building leaders.

If you're ready to take the next step in your career and lead with purpose, we invite you to apply today.