Assistant DirectorOur Assistant Directors are responsible and accountable for managing as well as directing the daily operations of our FSR restaurant during their assigned shifts. These responsibilities include but are not limited to opening/closing the restaurant as well as managing the teams, tasks, obstacles, and activities required to meet and/or surpass our brand standards and requirements of service, quality, safety, speed of service, productivity, and care. They are responsible for achieving the assignments, and directives and goals set by the Directors. In the absence or under the directive of the Director they are responsible for oversight of the operations of the FSR restaurant.

Each of our Assistant Directors will be given an additional role of leading and supporting a "Specific Area" of the restaurant including the teams assigned to that specific area ie. Guest Experience, Brand/Sales Growth, Food Safety & Quality, Stewardship, or Talent.

Job/Role

Requirements

Execute all directives and initiatives of the Director Team and/or Owner/Operator as specified for the operations of our FSR restaurant, service to our customers, care for our team members, and growth of our brand.

• Lead and direct the restaurant team to deliver "Remark"able experiences for our guests and team members
• Lead and direct the restaurant team to grow sales and steadily improve Customer Overall Satisfaction
• Lead and direct the restaurant team to higher levels of productivity and efficiency.
• Lead and direct the restaurant team to stronger, more positive working relationships and teamwork
• Lead and direct the restaurant team to achieve daily and weekly goals AND measure/post results
• Complete weekly scheduling and daily lineups as assigned by Directors

Establish a daily plan and assign required work and tasks to be completed during your shift

Organize and lead restaurant operational shifts ensuring all areas are assigned and operating efficiently

Manage team member positional assignments, breaks, rotations, & transitions

Ensure all daily operational tasks, checklists, daily Safe Criticals, and reports are completed by end of shift

Enforce all food safety, occupational safety & security requirements

Meet all operational requirements in your area of responsibility

Exemplify our CFA values, Leadership Expectations, "Winning Heart" Service Model, and Handbook

Organize & direct the work in respectful cooperation with other directors on your shift

Communicate clearly and kindly with other leaders and team members on your shift

Train and coach team members to higher levels of skill and effectiveness

Anticipate ahead and make "ready" the area and for incoming leaders and teams

Ensure leaders & team members are working together cooperatively & respectfully following our handbook

Monitor and manage toward sales goals, productivity targets, & operational benchmarks during your shift

Utilize huddles, one on ones, training tools, and resources to grow and develop team members

Attend weekly, bi-weekly meetings as assigned

Recognize and celebrate team member and team wins

Exemplify, manage by, and enforce our Policy Handbook

Work Schedule

8 hour shift

10 hour shift

Weekend availability

Benefits

Flexible schedule

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discount