Operations LeaderA leader in our restaurant is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our restaurant leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Our leader's main focuses are to cultivate an environment that excels in effectively running the restaurant as well as coaching/developing team members. They lead by example and set the tone that others will follow.

Position Type: Full-time

• 5-8 hours of overtime per week

Pay starting at $16/hour

Our Benefits Include

A fun work environment where you can positively influence others

Flexible scheduling (and closed on Sundays)

• Learning first-hand from an experienced Operator and Restaurant Leaders

Intentional growth and development to help you reach your professional goals

Scholarship opportunities

Competitive pay

Free Meals and paid breaks

PTO and Sick Leave

Health, Vision and Dental Insurance

401k

Free Tuition through Point University

Operations Leader

Responsibilities

Ops Leads will lead shifts in either Front of House or Back of House.

Participating operationally in day-to-day activities in a high-volume, fast-paced Restaurant

Offer immediate and respectful response to Guest's needs

Assist in training of new hires, set the tone for a shift, and act as a role model for our team

Be a friendly, encouraging team player

Open and/or close, lead shifts, key holder

Count drawers and finalize day

Excellent communication skills, both written and spoken

Qualifications and

Requirements

Smile!

Create and Maintain Eye Contact

Speak Enthusiastically

Make Emotional Connections with Guests

Reliable transportation

Ability to work in a fast-paced environment

Strong people skills with a desire to serve Team Members

Strong commitment to superior customer service

Ability to manage Team Member behavioral and performance issues

Ability to work in a team environment with shared ownership and responsibility

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.