Director
Chick-fil-A
Raleigh, North Carolina
Posted today
Responsibilities
Primary Duties
- Fully owns area processes, results, and staffing
- Works with Executive Director Team to set strategy for operational systems and processes
- Develops a strong Team Leader and Supervisor tier
- Develops and leads the team toward accomplishing performance metrics
- Ensures proper management and documentation of all area systems and guidelines
- Drives brand standards for Food Quality, Safety, Guest Experience, and all other performance metrics
- Explores and implements new ways to improve operations
- Creates a positive restaurant environment for the guests and team
- Allocates daily, weekly, and monthly cleaning and maintenance tasks
- Analyzes and effects business results: CEM, Food Cost, Labor Cost, Net Profit
- Prepares the restaurant and team for all Third Party Audits: Health Department, Deloitte, EcoSure, etc.
- Anticipates and solves long-term issues of throughput and systems
- Supports fellow Director Team with coverage for time off
- Attends weekly director meeting
- Participates in all team building events
- All other tasks as assigned
Experience Requirements
Required
5+ years of leadership experience
5 years of experience
Benefits & Perks
Benefits Package
- Health insurance
- Paid time off
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Employee discount
- Paid training
Required Skills
Soft Skills
Thinks strategically and casts visionCommunicates effectivelyTime managementAdapts and innovatesGrowth orientedIntentional leadershipOrganizational builderCulture guardianFaithful steward
Full Job Description
Restaurant Director
As core members of the restaurant leadership team, Restaurant Directors typically oversee specific areas of the restaurant business like Operations, Training, Human Resources, and more. A Director oversees a department within the business and is responsible and accountable for business results in that department. Qualified applicants have 5+ years of leadership experience and flexible availability during restaurant business hours.
Responsibilities
As core members of the restaurant leadership team, Restaurant Directors typically oversee specific areas of the restaurant business like Operations, Training, Human Resources, and more. A Director oversees a department within the business and is responsible and accountable for business results in that department. Qualified applicants have 5+ years of leadership experience and flexible availability during restaurant business hours.
Responsibilities
- Fully owns area processes, results, and staffing
- Works with Executive Director Team to set strategy for operational systems and processes
- Develops a strong Team Leader and Supervisor tier
- Develops and leads the team toward accomplishing performance metrics
- Ensures proper management and documentation of all area systems and guidelines
- Drives brand standards for Food Quality, Safety, Guest Experience, and all other performance metrics
- Explores and implements new ways to improve operations
- Creates a positive restaurant environment for the guests and team
- Allocates daily, weekly, and monthly cleaning and maintenance tasks
- Analyzes and effects business results: CEM, Food Cost, Labor Cost, Net Profit
- Prepares the restaurant and team for all Third Party Audits: Health Department, Deloitte, EcoSure, etc.
- Anticipates and solves long-term issues of throughput and systems
- Supports fellow Director Team with coverage for time off
- Attends weekly director meeting
- Participates in all team building events
- All other tasks as assigned
- Thinks strategically and casts vision: able to see and communicate the business goals with the ability to use forward thinking and planning
- Communicates effectively: communicates clearly and professionally, sets clear expectations, able to lead crucial conversations with tact and empathy
- Time management: organization, high capacity, meets deadlines, prioritizes most important goals, makes wise decisions
- Adapts and innovates: adjusts quickly to changing priorities and conditions and generates new approaches to problems
- Growth oriented: explores new ideas and opportunities to produce results for the business
- Intentional leadership: intentionally and proactively leads the team to meet our potential in a God-honoring way
- Organizational builder: skilled in organizational strategy and execution; thinks, builds, and leads like an owner
- Culture guardian: models Core Values, exemplifies our Vision, and lives out the Chick-fil-A Corporate Purpose
- Faithful steward: invests and multiplies what has been given to them to steward
- Create and follow personal development plan
- Develop and execute quarterly area growth plans
- Meet 1:1 with Executive Director to discuss the business and problem solve to improve results
- Maintain current ServSafe Certification
- Work intentionally with leadership team
- Develop strong supervisor team
- Collaborate with Training Director and Leadership Development Director in tracking all team members' development
- Food Safety Score
- Customer Experience Metrics
- Sales Growth
- Net Profit
- Full time
- 45+ hours per week
- Flexible availability required
- Weekend availability
- Monday to Friday
- 8 hour shift
- 10 hour shift
- Health insurance
- Paid time off
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Employee discount
- Paid training
How to Apply
Chick-fil-A
About
Chick-fil-A was founded in 1946 by S. Truett Cathy in Georgia. Known for its chicken sandwiches, it operates over 2,600 locations across the U.S. and Canada. The company is famous for being closed on ...
$19
/ hour
Chick-fil-A pays $19 for Restaurant Manager in Raleigh, North Carolina, with most salaries ranging from $15 to $24. Pay can vary based on role, experience, and local cost of living.
Median
$19
Low
$15
High
$24
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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.