Shift Leader
Chick-fil-A
Yonkers, New York
Posted 1 weeks ago
Responsibilities
Primary Duties
- Lead and manage the team during assigned shifts
- Assign positions and break schedules
- Ensure smooth shift transitions and coverage
- Serve as the point of contact for operational issues
- Ensure all required daily checklists are completed on time - may delegate tasks but is accountable for verification and follow-up
- Direct and support Trainers and Team Members
- Reinforce training standards and procedures
- Provide real-time coaching and feedback
- Escalate performance or conduct issues to management
- Issue corrective action to Team Members in accordance with company policy via jolt
- Enforce food safety, sanitation, and safety standards
- Follow company policies and procedures
- Complete shift checklists and required logs
- Report incidents, accidents, or equipment issues
- Ensure excellent guest service and order accuracy
- Handle guest concerns and guest recovery
- Maintain cleanliness of dining and service areas
- Follow proper cash handling procedures
- Must be able to work in inclement weather
- Perform other duties as assigned by a supervisor
Experience Requirements
Required
Prior restaurant or fast-food experience required
Benefits & Perks
Benefits Package
- Employee discount
- Flexible schedule
Required Skills
Soft Skills
Strong communication and problem-solving skills
Full Job Description
Shift Leader
The Shift Leader is responsible for leading day-to-day operations during assigned shifts. This role ensures team members are properly deployed, operational standards are followed, and guests receive fast, accurate, and friendly service. The Shift Leader is the highest level of authority on duty when management is not present.
Key Responsibilities:
Qualifications:
Benefits:
The Shift Leader is responsible for leading day-to-day operations during assigned shifts. This role ensures team members are properly deployed, operational standards are followed, and guests receive fast, accurate, and friendly service. The Shift Leader is the highest level of authority on duty when management is not present.
Key Responsibilities:
- Lead and manage the team during assigned shifts
- Assign positions and break schedules
- Ensure smooth shift transitions and coverage
- Serve as the point of contact for operational issues
- Ensure all required daily checklists are completed on time - may delegate tasks but is accountable for verification and follow-up
- Direct and support Trainers and Team Members
- Reinforce training standards and procedures
- Provide real-time coaching and feedback
- Escalate performance or conduct issues to management
- Issue corrective action to Team Members in accordance with company policy via jolt
- Enforce food safety, sanitation, and safety standards
- Follow company policies and procedures
- Complete shift checklists and required logs
- Report incidents, accidents, or equipment issues
- Ensure excellent guest service and order accuracy
- Handle guest concerns and guest recovery
- Maintain cleanliness of dining and service areas
- Follow proper cash handling procedures
- Must be able to work in inclement weather
- Perform other duties as assigned by a supervisor
Qualifications:
- Prior restaurant or fast-food experience required
- Leadership experience preferred
- Strong communication and problem-solving skills
- Ability to work a flexible schedule, including weekends
Benefits:
- Employee discount
- Flexible schedule
How to Apply
Chick-fil-A
About
Chick-fil-A was founded in 1946 by S. Truett Cathy in Georgia. Known for its chicken sandwiches, it operates over 2,600 locations across the U.S. and Canada. The company is famous for being closed on ...
$22
/ hour
Chick-fil-A pays $22 for Chef in Yonkers, New York, with most salaries ranging from $14 to $35. Pay can vary based on role, experience, and local cost of living.
Median
$22
Low
$14
High
$35
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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.