At Chick-fil-A Old Bridge, we are looking for experienced kitchen/back of house leaders to help grow our team! We seek leaders who have a passion for food, food safety, development of others, and career advancement. Shift leaders are a crucial part of our fast-paced business. Your efforts keep our guests safe while preparing and delivering delicious and appetizing food!

Being our shift leader requires working at a fast pace in our high-volume restaurant. The shift leader directs shifts in the front or back of the house, helps train employees, and supports the on-duty manager at each shift. While the shift leader is a managerial position, we expect our managers to be willing to assist in all areas of the restaurant.

Benefits include:

• Flexible schedule: We understand you may have commitments with family, friends, school, or sports teams, and we will do our best to arrange your work schedule around them.
• Closed on Sundays: All Chick-fil-A restaurants are closed on Sundays, giving you a day off to spend with family and friends.
• Work directly with a Chick-fil-A operator: The operator is an independent business owner responsible for the operation of the restaurant, who invests time in employees to teach valuable business skills for the future.
• Competitive salary: In addition to a competitive paycheck, you will work in a supportive environment where you will gain valuable business and interpersonal skills.
• Benefits: Medical insurance and 401k retirement plans available. We also offer 100% paid college tuition for online degrees with Point University, college scholarships, a referral bonus, and a 90% discount on meals while working.
• Opportunities: We provide advancement opportunities through training, certifications, and leadership development.
• Great work environment: At Chick-fil-A, operators see team members as more than employees; they are valuable members of each restaurant. Our high retention rate shows that team members enjoy working at Chick-fil-A.

Responsibilities:

• Execute shifts without any supervision
• Support senior leadership team by completing delegated tasks
• Organize staff by shift and challenge the team to strive for excellence in hospitality, service speed, and restaurant cleanliness
• Take action to resolve customer problems or complaints as they arise.
• Execute proper safety and cash handling procedures with the team
• Lead by example, using our CORE 4 model to serve guests: making eye contact, sharing a smile, speaking with enthusiasm, and establishing a connection
• Communicate employee performance and policy/procedure violations to Senior Leadership Team
• Maintain a positive working relationship and treat all reporting employees with respect, while providing guidance and feedback.
• Serve as subject matter expert for all tasks in the specific area the shift supervisor oversees
• Responsible for inventory and facility management
• Complete understanding of each key position for all shifts in the back of the store and general understanding of each key position in the front of the house
• All other duties as assigned

Requirements:

• Must be 18 years or older
• Ability to multitask
• Excellent coach, communicator, and team builder
• Adaptable, reliable, and strong work ethic
• Customer service oriented
• Honors and encourages others to follow the restaurants vision and values
• Strong problem-solving skills
• Knowledge and compliance with food safety standards
• Positive, responsible, accountable, polite, and organized
• Ability to work at a fast pace, yet efficiently and thoroughly

Most Chick-fil-A restaurants are operated by independent franchise business owners who make all their own employment decisions and are responsible for their own content and policies.

Work Schedule

• 8-hour shift
• 10-hour shift
• Availability on weekends
• Monday to Friday