Hospitality DirectorWorking at a Chick-fil-A restaurant is more than a job it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

At Chick-fil-A, the Hospitality Director role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, you will get to serve along side many amazing people.

You will oversee all Front of House Operations from our Dining room to our Drive Thru. Serving our guests at a high level while leading the Front of House Staff to do the same.

You will help coach, train and lead a group of people to execute Hospitality and 2nd mile service in all operations of the front of house.

You will be expected to hold accountability for yourself and the entire Staff for policies of the store, Food Safety, Food Quality and Hospitality.

Position Type: Full-time and Part-time

Our Benefits Include

A fun work environment where you can positively influence others

Flexible scheduling with an emphasis on work-life balance (and closed on Sundays)

• Leadership training and development opportunities

Scholarship opportunities

Competitive pay and generous meal benefits

Hospitality Director

Responsibilities

Serve as the face of Chick-fil-A Auburn Gold Rush by providing attentive and courteous service to our valued guests

Make Emotional Connections with Guests

Honor and encourage others to follow the vision and values of the Restaurant

Greet guests, take and prepare customer orders in drive-thru, maintaining a welcoming atmosphere, ensuring that each guest has a memorable, personalized experience

Multitask quickly, yet thoroughly

Be team-oriented, adaptable, dependable, with a strong work ethic

Work on their feet for several hours at a time

Communicate effectively with guests and Team Members

Adhere to Chick-fil-A rules and dress code at all times

Maintain a sanitary, safe, and impeccably clean restaurant, observing health and sanitation guidelines by mopping, sweeping floors, removing the trash, cleaning equipment, and keeping the dining room, parking lot and restrooms clean

Other duties as assigned

Be able to coach on the spot and train team members according to Chick-fil-A Standards

Qualifications and

Requirements

3 Years of Leadership Experience

Consistency and reliability

Cheerful and positive attitude

Loves serving and helping others

Customer service oriented

Strong interpersonal skills

Detail-oriented

Able to multi-task

Works well independently and in a team environment

Be willing and able to work a flexible schedule

Have the ability to lift and carry 50 lbs. on a regular basis

Have the ability to stand for long periods of time

Previous restaurant experience is a plus

Must have a reliable source of transportation

Must be Self Reliant and take initiative

Be able to Set and Track goals for your department

Own Numbers and be able to adapt quickly to what is not working

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.