Back of House Director
Chick-fil-A
Boca Raton, Florida
Posted 1 weeks ago
Responsibilities
Primary Duties
- Quickly deliver food with order accuracy
- Responsible for inventory and facilities management
- Demonstrate knowledge of the brand and menu items
- Follow Chick-fil-A's operational policies and procedures
- Ensures that the shifts are running smoothly in the kitchen
- Serves as subject matter expert to leadership for ongoing kitchen support
- Complete understanding of key positions in the back of the store
- Works with executive team to ensure appropriate daily and restaurant staffing levels
- Trains new Kitchen Team Members and follows up to ensure they're equipped for success
- Maintains a positive working relationship and treats all employees with respect while handling coaching conversations and providing them with direction and feedback
- Maximize profitability and productivity
- Motivate staff to achieve sales targets
- Ensure compliance with safety and health regulations
- Prepare promotional displays and materials
- Provide opportunities for staff advancement
Benefits & Perks
Benefits Package
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Required Skills
Soft Skills
SmileCreate and Maintain Eye ContactSpeak EnthusiasticallyMake Emotional Connections with GuestsReliable transportationAbility to work in a fast-paced environmentStrong people skills with a desire to serve Team MembersStrong commitment to superior customer serviceAbility to manage Team Member behavioral and performance issuesAbility to work in a team environment with shared ownership and responsibilityExcellent organizational and team working skillsEffective verbal communication and numerical skillsProficient IT skills and enthusiasmProblem-solving abilities and resourcefulnessAbility to set a positive example for the team
Full Job Description
Director
A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. An assistant Director's main areas of focus are running a shift while completing tasks so that the restaurant runs effectively, and coaching/developing team members. Assistant Directors lead by example and set the tone that others will follow.
Position Type:
A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. An assistant Director's main areas of focus are running a shift while completing tasks so that the restaurant runs effectively, and coaching/developing team members. Assistant Directors lead by example and set the tone that others will follow.
Position Type:
- Full-time and Part-time
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
- Quickly deliver food with order accuracy
- Responsible for inventory and facilities management
- Demonstrate knowledge of the brand and menu items
- Follow Chick-fil-A's operational policies and procedures
- Ensures that the shifts are running smoothly in the kitchen
- Serves as subject matter expert to leadership for ongoing kitchen support
- Complete understanding of key positions in the back of the store
- Works with executive team to ensure appropriate daily and restaurant staffing levels
- Trains new Kitchen Team Members and follows up to ensure they're equipped for success
- Maintains a positive working relationship and treats all employees with respect while handling coaching conversations and providing them with direction and feedback
- Maximize profitability and productivity
- Motivate staff to achieve sales targets
- Ensure compliance with safety and health regulations
- Prepare promotional displays and materials
- Provide opportunities for staff advancement
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Excellent organizational and team working skills
- Effective verbal communication and numerical skills
- Proficient IT skills and enthusiasm
- Problem-solving abilities and resourcefulness
- Ability to set a positive example for the team
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
How to Apply
Chick-fil-A
About
Chick-fil-A was founded in 1946 by S. Truett Cathy in Georgia. Known for its chicken sandwiches, it operates over 2,600 locations across the U.S. and Canada. The company is famous for being closed on ...
$17
/ hour
Chick-fil-A pays $17 for Restaurant Manager in Boca Raton, Florida, with most salaries ranging from $13 to $22. Pay can vary based on role, experience, and local cost of living.
Median
$17
Low
$13
High
$22
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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.