Shift Leader Position at Chick-fil-A ParamusNight-time availability strongly preferred. The Shift Leader role at Chick-fil-A Paramus is responsible for all operational activities associated with the front of the restaurant, including order taking and fulfillment, running a shift smoothly, cash management, drive-thru operations, hospitality and team member development. The Shift Leader is prepared to execute daily operations with a high degree of excellence across the above mentioned operational activities. This position supports the position of the Front of House Ops Lead. This role sets the standard for "Operational Excellence" and leads by example while mentoring and developing the team members.

Hourly

Pay

starting at $20/hr.

Job Type

Full-time

Shift Leader

Benefits

Complimentary uniforms

Every Sunday Off

Occasional teamwide events

Scholarship & tuition-reduction opportunities

Accrue up to 40 hours of Sick Time

Accrue up to 40 hours of Paid Time Off (Full Time TMs)

Health insurance (after 1 year tenure)

401(k) matching (after 1 year tenure)

Responsibilities Include

• Deliver a remarkable dining experience for all guests
• Development of Team Leader and Team Member behaviors
• Maintains and develops a sense of urgency that creates a surprisingly fast service

Execution of systems that ensure a refreshingly clean and safe environment

Maintains work environment that ensures and promotes food safety

Vigilant attention to the organization and appearance of the Front of House

Cash management operations

Deliver daily performance reports to Leadership Team

Coaches, evaluates, and holds accountable Front of House Team Members

Responsible for Opening and/or Closing of Restaurant

Lead shift of 20-30 Team Members at a time

Ownership of meeting goals and setting records

Able to fulfill operational needs in the restaurant at a high level

Required Qualifications

1 Year in Restaurant Leadership Role or Equivalent

Available to work 3 evenings per week and 3 Saturdays a month

Strong analytical and problem solving skills

Experience in operations within customer service industry

Desired Qualifications

Drive-Thru Experience

This person must be skilled in time management.

This person must be self-directed and highly organized.

This person must be able to delegate

This person must be punctual and detail oriented

Core Characteristics:

Servant Leadership

Places others before self

Creates opportunity for other people to achieve success

Assumes responsibility and does not shift blame to others

Empathizes with members of the team to lead from a place of trust

Organization

Strong communication/verbal skills

Ability to have situational awareness to organize and reallocate priorities as needed

Strong attention to detail within the restaurant

Growth Minded

Actively works to develop Shift Leader team, and ensure leadership is growing future leaders

Has an entrepreneurial mindset that seeks to constantly improve and achieve new levels of excellence

Constantly seeking improvement in experience and efficiency to grow sales of the restaurant

Clearly communicates vision to the team so it is both heard and comprehended

Communicates with language that demonstrates positivity, clarity and empowerment to the team

Restaurant type:

Quick service & fast food restaurant

Weekly day range:

Monday to Friday

Saturday, Required

Sundays off, guaranteed

Ability to commute/relocate:

Paramus, NJ: Reliably commute or planning to relocate before starting work (Required)

Work schedule

Monday to Friday

Weekend availability

Holidays

Day shift

Night shift

Overtime

Other

Benefits

Paid time off

Flexible schedule

Employee discount

Paid training

Mileage reimbursement

401(k) matching

Health insurance