Shift Leader
Chick-fil-A
Sherwood, Oregon
Posted 1 weeks ago
Responsibilities
Primary Duties
- Lead AM or PM shifts 2-3 times per week, supporting other leaders and ensuring smooth operations on other shifts.
- Model and uphold Chick-fil-A brand standards (food safety, cleanliness, speed, hospitality, and food quality).
- Create consistency in daily operations by fostering teamwork, positivity, and organization.
- Ensure team members are trained, equipped, and empowered to provide Remarkable experiences to every guest.
- Coach team members in food safety, speed, quality, and hospitality.
- Monitor shift accountability, cash handling, and restaurant cleanliness/safety.
- Solve operational challenges and keep shifts running smoothly.
- Master all positions in either Front of House (Hospitality) or Back of House (Kitchen).
Experience Requirements
Required
1+ years Chick-fil-A experience OR 2+ years leadership experience in food service (with at least two organizations preferred).
Benefits & Perks
Benefits Package
- Medical
- Vision
- Dental
- 401k with matching
- Free meals
- Sundays off
- Flexible scheduling
- Eligible to apply for Chick-fil-A Scholarships
Required Skills
Leadership
Strong communicationProblem-solvingLeadership skills
Full Job Description
Chick-fil-A Shift Leader
At Chick-fil-A Sherwood Plaza, we're not just serving food—we're growing leaders. Our Shift Leaders set the tone for excellence, guiding their teams with patience, care, fun, and intentionality. This is more than a job—it's an opportunity to develop yourself, invest in others, and impact your community.
As a Shift Leader, you will:
Oversee day-to-day operations, develop team members, and contribute to a positive and healthy culture. You'll also be paired with a Director or the Operator to help guide your leadership journey.
What You'll Do
What We're Looking For
Growth & Development
We invest in YOU:
Training Path (60-90 Days)
How Success is Measured
What We Offer
Join us in growing yourself and others—while making a real difference in the lives of our guests and team.
Work schedule
Benefits
At Chick-fil-A Sherwood Plaza, we're not just serving food—we're growing leaders. Our Shift Leaders set the tone for excellence, guiding their teams with patience, care, fun, and intentionality. This is more than a job—it's an opportunity to develop yourself, invest in others, and impact your community.
As a Shift Leader, you will:
Oversee day-to-day operations, develop team members, and contribute to a positive and healthy culture. You'll also be paired with a Director or the Operator to help guide your leadership journey.
What You'll Do
- Lead AM or PM shifts 2-3 times per week, supporting other leaders and ensuring smooth operations on other shifts.
- Model and uphold Chick-fil-A brand standards (food safety, cleanliness, speed, hospitality, and food quality).
- Create consistency in daily operations by fostering teamwork, positivity, and organization.
- Ensure team members are trained, equipped, and empowered to provide Remarkable experiences to every guest.
- Coach team members in food safety, speed, quality, and hospitality.
- Monitor shift accountability, cash handling, and restaurant cleanliness/safety.
- Solve operational challenges and keep shifts running smoothly.
- Master all positions in either Front of House (Hospitality) or Back of House (Kitchen).
What We're Looking For
- Experience: 1+ years Chick-fil-A experience OR 2+ years leadership experience in food service (with at least two organizations preferred).
- Skills: Strong communication (English required; Spanish is a plus), problem-solving, and leadership skills.
- Character: Humble, coachable, and committed to creating a healthy team environment.
- Physical Requirements: Applicants must be capable of physically demanding tasks, including, but not limited to: lifting 30-50 lbs., lifting above the head, repetitive motion, and standing for extended periods of time. Shift Leaders may expect to be outdoors for several hours per shift, year-round (with proper safety gear). Reasonable accommodation(s) will be considered upon request.
Growth & Development
We invest in YOU:
- Leadership coaching from Directors and our Owner/Operator.
- Ongoing training and leadership meetings.
- Opportunities for growth through internships, projects, and business trips.
- Access to books, podcasts, and coaching to support your leadership journey.
Training Path (60-90 Days)
- First 30 days: Focus on operations and learning the business.
- Next 30 days: Begin leadership development and shadowing.
- Day 60+: Lead your first shifts at full pay if operational excellence is demonstrated.
- Additional training provided if needed.
How Success is Measured
- Guest satisfaction (OSAT, Customer Experience Metrics/scores)
- Speed of service and order accuracy
- Food safety & quality metrics (temperature, hold times, cleanliness)
- Team engagement and culture surveys
- Leadership consistency and accountability
What We Offer
- Pay: $17.50/hour during training (60-90 days), then $21.50/hour starting pay.
- Perks: Free meals, Sundays off, flexible scheduling.
- Benefits: Medical, vision, dental, and 401k with matching (eligibility applies).
- Scholarships: Eligible to apply for Chick-fil-A Scholarships.
- Environment: Positive, family-like culture with an open-door leadership policy.
- Career Growth: Clear path to advance into higher leadership roles.
Join us in growing yourself and others—while making a real difference in the lives of our guests and team.
Work schedule
- 10 hour shift
- 12 hour shift
- Weekend availability
- Holidays
- Day shift
- Night shift
- Overtime
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) matching
- Employee discount
- Paid training
Company Culture
Work Environment: Positive, family-like culture with an open-door leadership policy.
How to Apply
Chick-fil-A
About
Chick-fil-A was founded in 1946 by S. Truett Cathy in Georgia. Known for its chicken sandwiches, it operates over 2,600 locations across the U.S. and Canada. The company is famous for being closed on ...
$24
/ hour
Chick-fil-A pays $24 for Retail Supervisor in Sherwood, Oregon, with most salaries ranging from $18 to $33. Pay can vary based on role, experience, and local cost of living.
Median
$24
Low
$18
High
$33
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