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Chick-fil-A hiring Front of House Team Member, Cumming, Georgia

Front of House Team Member

Chick-fil-A

Cumming, Georgia
Posted yesterday

Benefits & Perks

Benefits Package

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Full Job Description

Chick-fil-A Team Member Opportunity
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment.

As a Front of House Team Member, you will:
- Welcome & greet guests
- Take and prepare customer orders in either the front counter or drive-thru
- Maintain cleanliness in the counter and dining room
- Observe health and sanitation guidelines
- Ensure each guest leaves with a smile!

We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.

Position Type: Full-time and Part-time

Our Benefits Include:
  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Front of House Team Member Responsibilities:
  • Key positions required of position: Outside Order taking, Dining room Host/Hostess, Outside meal delivery, Drive-thru order taking, food and drink assembly.
  • Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
  • Execute FIFO (First In, First Out) model is being followed.
  • Protect the customer experience by ensuring packaging, food presentation and quality is top level.
  • Appropriately handle all customer issues and play a positive role in customer recovery.
  • Understands food safety and quality excellence.
  • Show up on time, have a great attitude and work hard for your entire shift.
  • Constantly improve yourself by finding ways to do your work better and faster.
  • Be responsible to fill your shift if you are not able work.
  • Ensure your appearance is in compliance with the Team Member Handbook and Food Safety Guidelines.
  • Be a team player.
  • Assist in keeping the store clean, hygienic, and tidy, at all times.
  • Stay up to date with yearly certifications and trainings.
  • Uphold operators vision and mission for store in daily operations.
  • Display good stewardship and a sense of ownership for the business.
  • Invests in Chick-fil-A culture with willingness to grow and positive attitude.
  • Keep up to date with current promotions and new products.
  • Uphold all Pathway procedures and restaurant policies.

Qualifications and Requirements:
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in hot, noisy and fast paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 5-20 lbs on a regular basis
  • Have the ability to stand for long periods of time

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

How to Apply

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