Primary Duties

• Develop and execute monthly and quarterly marketing plans aligned with Chick-fil-A priorities and Sadsbury restaurant goals
• Plan and manage campaigns around LTOs, seasonal promotions, grand openings, anniversaries, and local initiatives
• Identify opportunities to drive traffic during slower dayparts and off-peak seasons
• Track results and adjust strategies to improve effectiveness and ROI
• Manage Chick-fil-A Sadsbury's social media presence in alignment with brand standards
• Create and publish engaging local content (photos, short-form videos, captions, promotions)
• Monitor comments, messages, and online reviews and respond with professionalism and hospitality
• Coordinate guest feedback and review insights with leadership
• Build and maintain strong relationships with local schools and school districts, churches and faith-based organizations, nonprofits and community groups, local businesses and civic organizations
• Plan and execute full year marketing plan, Chick-fil-A fundraisers & community cares events, community nights and in-store events, pop-ups, catering outreach, and off-site activations
• Represent Chick-fil-A Sadsbury as a positive and professional brand ambassador in the community
• Coordinate in-restaurant marketing materials including signage, table tents, digital screens, and promotional displays
• Partner with Operations to ensure promotions are executed accurately and consistently
• Communicate upcoming promotions clearly to team members to ensure alignment and execution
• Protect Chick-fil-A brand standards across all marketing efforts
• Coordinate with approved vendors for signage, printing, promotional items, and apparel
• Support internal marketing initiatives including team recognition, hiring campaigns, culture-building and team engagement efforts
• Track marketing spend and operate within approved budgets
• Provide clear, simple performance updates to leadership
• Measure effectiveness of events, promotions, and partnerships