Chick-fil-A Team MemberTeam Members exist to "Win Hearts Every Day" by serving guests with care, excellence, and a spirit of servanthood. They embody our core values of professionalism, work ethic, integrity, and servanthood, while creating memorable guest experiences through operational excellence and 2nd Mile Service.

Essential Functions

Ability to lift up to 50 pounds without restriction

• Ability to stand and move for up to 12 hours per shift without restriction
• Ability to work in all conditions, whether inside or outside per OSHA guidelines

Consistently follow all Chick-fil-A Pathway training and operational procedures

Perform duties in compliance with food safety, workplace safety, and sanitation standards

Operate in a fast-paced, high-energy environment while maintaining professionalism

Key

Responsibilities

Carry out Chick-fil-A 104th & May's Vision to Invest, Impact and Influence

Deliver Operational Excellence: prepare craveable food, provide fast & accurate service, and maintain a clean, welcoming environment

Practice the Core 4: make eye contact, share a smile, speak with a friendly tone, and always say "My Pleasure"

Go the 2nd Mile by creating moments of carepersonalizing service, anticipating needs, and delighting guests

Engage in Guest Recovery using the HEARD model (Hear, Empathize, Apologize, Resolve, Delight)

Actively support teammates, show respect, and contribute to a positive, uplifting work environment

Cultural Competencies:

Professionalism respectful, reliable, and positive

Work Ethic diligent, urgent, and dependable

Integrity does the right thing, even when unsupervised

Servanthood prioritizes guests and teammates over self

Team Norms respect time and people, avoid gossip, listen with purpose, act with grit, lean into accountability, willingness to do whatever it takes to get the job done, and focus on solutions not the problem

Qualifications

No prior experience required; all training provided

Effective communication and teamwork skills

Reliable means of transportation

Meet availability requirements

Growth Path:

All Team Members will receive evaluations based on performance and tenure.

Team Members who consistently model our values and performance standards may advance to Senior Team Member, Coordinator, Senior Coordinator, or Director roles, with ongoing opportunities for leadership development and growth within the Chick-fil-A brand.

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

BenefitsFlexible schedule

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Employee discount

Paid training