DHL Jobs in Illinois

Air Import SupervisorJob

Location

Chicago, IL

Overview

We have an exciting opportunity for an Air Import Supervisor to lead the end-to-end performance and profitability of our local Air Freight Import team, including Operations and Customer Service. This role ensures operational excellence, regulatory compliance, and outstanding customer experience while driving team performance and growth.

Key

Responsibilities

Oversee and manage all Air Freight Import processes, ensuring efficiency, compliance and high-quality service delivery.

Serve as the primary escalation point for customer import shipments; analyze financial performance and drive key KPIs to ensure customer satisfaction and operational excellence.

• Maintain strict adherence to safety, security, regulatory requirements, and industry best practices for both shipments and personnel
• Collaborate closely with internal teams/departments including Gateway, Trucking, and Handling teamsto ensure seamless service execution and identify opportunities for process improvement.
• Partner with Sales to support business growth through customer meetings, presentations, and operational insights.
• Review month-end reports, monitor P&L performance, and manage open AP/AR; escalate carrier or vendor performance issues when required.

Allocate tasks, set priorities and deadlines, and ensure full compliance with organizational policies, SOPs, and performance standards

Skills &

Requirements

5

2

CargoWise experience is a plus.

skills: Microsoft Suite (Excel, Word, PowerPoint, Outlook).

Pay Range

$68,722.50 - $91,630.00

• (Based on Experience)

Benefits (All Non-Union Employees)

Compensation

Competitive base salary plus role dependent performance-based incentives.

401(k) Match: $1-for-$1 match up to 4% quarterly

• 2% annual base contribution.

Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.

Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.

Vision: Optional coverage for exams, frames, and contacts.

Dental: Optional coverage for preventive, basic, and major services.

Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220

• countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000

• employees ensuring seamless transport and supply chain solutions. Explore careers with us.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.