Dollar General Employee Reviews in Benson, AZ

Across the three employee reviews from Dollar General locations in Arizona – Benson, Sierra Vista, and Bullhead City – a consistent and significant theme emerges: severe operational challenges related to staffing levels and management support.
The most prevalent concern is understaffing, manifesting in various forms – ‘skeleton staff’ in Benson, overwhelming workload and register focus in Sierra Vista, and a reduction of work hours to 32 hours per week in Bullhead City.
This consistently leads to employee strain, potential burnout, and a negative impact on service quality.
Furthermore, there’s a clear lack of management advocacy, with employees feeling unsupported regarding their hours and compensation.
The reviews highlight a disconnect between company policy and the realities experienced on the ground, particularly concerning the definition of ‘full-time’ employment.
While some locations, like Benson, offer the potential for flexible scheduling through employee coverage, this benefit is overshadowed by the core issue of insufficient staffing.
The overall sentiment suggests a need for Dollar General to prioritize addressing these staffing deficiencies to improve employee morale, operational efficiency, and ultimately, customer satisfaction.
The reviews consistently point to a reactive, rather than proactive, approach to staffing, leading to a detrimental work environment for employees.
Despite the predominantly negative feedback, there are glimpses of potential.
The possibility of immediate employment is noted across the reviews.
Moreover, the focus on operational efficiency, particularly in Bullhead City, suggests an opportunity for improvement with proper staffing.
Finally, the potential for flexible scheduling, though limited by the overarching staffing issues, indicates a possible avenue for accommodating employee needs.
However, these positive aspects are significantly outweighed by the recurring concerns regarding understaffing and management support.