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Dollar General
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Dollar General Employee Reviews in Roanoke, VA

Employee Insights in Roanoke, VA

Review information last updated August 26, 2026.

Rating Distribution

1 rating

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Summary of Dollar General Employee Feedback (AI-Generated)

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2.6 out of 5
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Across all the provided Dollar General employee reviews, a recurring theme is the significant variability in the experience, largely dependent on the specific role and location.
While several reviews highlighted competitive compensation and benefits, particularly for roles like Packers and Packagers and some First-Line Supervisor positions, this positive aspect was frequently tempered by concerns about work-life balance and operational challenges.
Many reviews emphasized the need for adequate staffing levels, with employees consistently expressing a desire for larger teams to improve store safety and efficiency.
The demand for more staff was particularly prominent in locations like Big Stone Gap and South Boston, suggesting a systemic issue within some Dollar General operations.
Furthermore, the reviews consistently pointed to a need for improved management support, with some managers described as lacking the resources to adequately address employee concerns.
The role of Packers and Packagers appeared to be generally positive, primarily driven by the competitive compensation, but success depended on maintaining a consistent pace.
Finally, the reviews indicate a need for better communication and a more supportive work environment, as many employees felt unsupported and struggled to achieve a sustainable work-life balance.
The overall sentiment suggests that while Dollar General offers competitive pay, the quality of the experience is highly variable and often tied to operational constraints and managerial support.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Competitive Compensation and Benefits
  • Opportunities for Customer Interaction & Observation (particularly in specific roles)
  • Established Workflow (once achieved, especially in roles like Packers and Packagers)
  • Positive Working Environment (reported in several reviews)

Cons

  • Understaffing and Insufficient Support
  • Poor Work-Life Balance
  • Lack of Managerial Support
  • Operational Strain (particularly in locations with high demand)
May 26, 2025
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Key Holder/Assistant Manager

If you enjoy being taken advantage of, work for this company.

Overall, the employee experience at Dollar General has been consistently negative. The primary concern is a persistent lack of adequate staffing and security within the stores. This frequently results in significant operational stress. Furthermore, there is a disconnect between stated company values and actual practices, leading to a feeling of unfulfilled expectations. A typical workday involves extended periods of solo operation, often exceeding 4-8 hours, while simultaneously managing stocking, register operations, and loss prevention – a workload that is unsustainable and deviates from established company policies.

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Dollar General. Contact us to suggest updates to this page.