Dollar General Employee Reviews in Rockwood, PA

Across all reviewed Dollar General positions in Pennsylvania, a consistent and concerning theme emerges: significant operational challenges and considerable strain on employees.
The most prevalent issue is a misalignment between staffing levels and operational demands, particularly evident in roles requiring physical labor like the Driver/Sales Worker and General/Operations Manager positions.
Numerous reviews highlight understaffing leading to overwhelming workloads, excessive manual effort, and potential safety hazards.
There’s a clear need for increased staffing, especially in roles involving heavy lifting and equipment handling.
A secondary, equally significant concern is a lack of support and resources, with managers frequently burdened by responsibilities far exceeding their capacity.
This is compounded by inconsistent processes and a lack of clear guidance, leading to employee frustration and a negative impact on performance.
However, there are pockets of positive feedback, notably regarding career development opportunities, particularly in the Retail Salesperson role in Bethel, PA, and a generally positive company culture and values reported in a similar role.
While not universally shared, the opportunity for advancement and a commitment to diversity and inclusion were valued by at least one employee.
The overarching message is that Dollar General needs to address its staffing levels and provide greater support to its employees to improve the overall work environment and employee satisfaction.