Dollar General
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Dollar General Employee Reviews in Kansas City, MO

Employee Insights in Kansas City, MO

Review information last updated September 3, 2025.

Rating Distribution

3 ratings

Summary of Dollar General Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.6 out of 5

Across the limited number of employee reviews for Dollar General positions in Missouri, a recurring theme is the need for improved management support and communication.
Many reviews highlight challenges with corporate influence, particularly for supervisors, leading to increased stress and operational difficulties.
Compensation and benefits are consistently cited as areas of concern, with several reviews noting pay rates not aligning with industry standards and a precarious financial situation for some roles, particularly truck drivers.
Scheduling practices also appear to be a significant source of dissatisfaction, contributing to work-life balance issues.
Conversely, a positive aspect frequently mentioned is the potential for a supportive and values-oriented culture, particularly regarding diversity and inclusion, though this is often overshadowed by the aforementioned challenges.
Notably, the reviews demonstrate a wide range of experiences depending on the specific role – from positive team dynamics and supportive relationships in retail sales positions to significant financial strain for truck drivers receiving support for CDL acquisition.
The data suggests a need for Dollar General to prioritize strengthening leadership training, streamlining communication between corporate and store-level operations, and conducting a thorough compensation analysis to ensure competitive pay scales and benefits packages.
The reliance on single reviews emphasizes the importance of gathering a more comprehensive dataset to draw definitive conclusions and identify systemic issues.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Supportive Team Environment (Retail Sales)
  • Potential for a Values-Oriented Culture (Diversity & Inclusion)
  • Financial Support for CDL Acquisition (Truck Drivers)

Cons

  • Lack of Effective Leadership & Corporate Influence
  • Compensation Not Aligned with Industry Standards
  • Unreliable Scheduling Practices & Work-Life Balance Issues
Jun 21, 2025
2 out of 5
Store Manager

Do more with less

Rating Compensation And Benefits
2/5
Rating Career Opportunities
3/5
Rating Culture And Values
2/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
1/5
Rating Work Life Balance
2/5

Pros

The role can offer engaging and enjoyable experiences.

Cons

Stores located in inner-city areas experience significant safety concerns due to a lack of corporate support and security measures. The company demonstrates limited proactive efforts to ensure store safety. Compensation is not adjusted based on sales performance; labor costs remain fixed regardless of sales volume. During the COVID-19 pandemic, while the company publicly announced the addition of positions across all stores, existing employees experienced a substantial reduction in work hours, with no corresponding increase in compensation or hours to support stores achieving double-digit sales growth. This observation is based on my specific market experience.

Mar 31, 2025
3 out of 5
Associate

B

Pros

Demonstrates adaptability and a positive attitude, with competitive compensation and a generally enjoyable work environment.

Cons

Occasionally requires completing tasks outside of standard working hours.

Feb 10, 2025
2 out of 5
Store Manager

Do more with less

Rating Compensation And Benefits
2/5
Rating Career Opportunities
3/5
Rating Culture And Values
2/5
Rating Diversity And Inclusion
4/5
Rating Senior Leadership
1/5
Rating Work Life Balance
2/5

Pros

The role can offer engaging and enjoyable experiences.

Cons

Stores located in inner-city areas experience significant safety concerns due to a lack of corporate support and security measures. The company demonstrates limited proactive efforts to ensure employee safety within these locations. Compensation adjustments based on sales performance are not provided. Labor costs remain fixed regardless of individual or store sales performance, resulting in an inequitable distribution of workload. During the COVID-19 pandemic, the company’s public messaging regarding expanded staffing did not translate to increased hours or payroll support for stores achieving strong sales growth. This assessment is based on observations within my specific market.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Dollar General. Contact us to suggest updates to this page.