Dollar General
|2.4|
Dollar General logo

Dollar General Employee Reviews in Orlando, FL

Employee Insights in Orlando, FL

Review information last updated September 3, 2025.

Rating Distribution

3 ratings

Summary of Dollar General Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2 out of 5

Across all 14 individual employee reviews of Dollar General locations, a consistent theme emerges: a significant disconnect exists between employee expectations and the support provided by the company, particularly regarding promotions and increased responsibilities.
The most prevalent negative aspect is a perceived lack of adequate training and resources for key holders and newly promoted supervisors, leading to a heavy reliance on colleagues for assistance and a feeling of being undervalued.
Compensation often fails to align with increased duties, with minimal pay increases accompanying promotions, fostering a transactional relationship rather than an investment in employee growth.
Several reviews highlighted a lack of investment in employee development, leading to low ratings for career progression and company culture.
While some employees reported positive customer interactions, the overarching sentiment was one of operational strain and a feeling of being unsupported, particularly within the supervisory roles.
A recurring issue was the limited investment in training and the resulting reliance on colleagues, creating a challenging and potentially stressful work environment.
Despite occasional positive experiences, the dominant narrative points to a need for Dollar General to prioritize employee development, provide adequate support for key holders, and ensure that compensation accurately reflects increased responsibilities.
There is a clear need to address the gap between expectations and the actual support received, as this is the primary driver of employee dissatisfaction across the reviewed locations.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Positive Customer Interactions (mentioned across multiple reviews)
  • Provides a Basic Income (a common driver of the role's acceptance)
  • Low Volume of Staff Interaction (sometimes leading to less stressful environment)
  • Meeting Basic Stocking Requirements (a fundamental aspect of the role)
  • Structured Role with Defined Responsibilities (implied by supervisory aspects)

Cons

  • Lack of Adequate Training for Key Holder Role (the most frequently cited issue)
  • Limited Pay Increase Accompanying Promotions (a major source of dissatisfaction)
  • Lack of Investment in Employee Development (a consistent theme)
  • Reliance on Colleagues for Assistance (a symptom of the broader issues)
  • Negative Company Culture and Leadership (a recurring concern)
Jun 14, 2025
1 out of 5
Key Holder

Please be advised not a good company

Rating Compensation And Benefits
2/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

Employees receive compensation above minimum wage, starting at $18.00.

Cons

During my employment at the Winter Springs Dollar General location, I transitioned from a management role to a keyholder position. Concerns were raised regarding the selection of management personnel, specifically regarding the company’s approach to hiring and the behavior of certain managers, including Whitney, who exhibited problematic and potentially discriminatory conduct. Issues included inconsistent training practices leading to employee challenges, difficulty accessing Human Resources support, and a perception of potential unfair termination based on personal biases. Furthermore, observations were made regarding the conduct of a district manager in the Seminole area who presented with concerning behavioral patterns. These factors contributed to my decision to resign from the position.

Jan 26, 2025
1 out of 5
Key Holder

Please be advised not a good company

Rating Compensation And Benefits
2/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

Employees receive compensation above minimum wage, starting at $18.00, which is a competitive rate.

Cons

During my employment at the Winter Springs Dollar General location, I transitioned from a management role to a keyholder position. Concerns were raised regarding the company’s hiring practices, specifically the selection of management personnel. My direct manager, Whitney, exhibited unprofessional behavior and expressed negative sentiments regarding training and employee development. Communication with Human Resources was consistently difficult, and I experienced challenges regarding potential termination based on personal preferences. Furthermore, observations of other management staff, including a district manager in Seminole, indicated concerning behavioral patterns. These factors ultimately contributed to my decision to resign from the position.

Jan 8, 2025
1 out of 5
Asst. Manager

Worst experience ever

Areas for Improvement: Employee feedback indicates concerns regarding leadership engagement and support. Specifically, employees have expressed a lack of communication and support from top management. Additionally, the work environment is characterized by feelings of isolation, particularly during shifts when working alone without adequate support or breaks. Management’s training practices are also perceived as insufficient. Finally, the workday is frequently disrupted by unexpected changes in pricing and promotions, specifically on Saturdays.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Dollar General. Contact us to suggest updates to this page.