Senior Associate, Sales Enablement
San Francisco, CA; New York, NY; Phoenix, AZ; Chicago, IL
About the Team
The Sales Enablement team sits within Sales Strategy & Operations and is responsible for driving measurable productivity improvements across DoorDash's go-to-market organizations. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance.

The Commerce Platform sales team sells DoorDash's suite of tools to restaurant operators across the country including Online Ordering, branded mobile apps, email and SMS marketing, a cross-channel loyalty program, and Pathfinder, DoorDash's native point-of-sale system, offered across Starter, Boost, and Pro tiers. We build the enablement programs that equip Commerce Platform sellers with the product knowledge, skills, and processes to drive performance and merchant outcomes.
About the Role
As Senior Associate, Sales Enablement for Commerce Platform, you will be the dedicated enablement partner for Commerce Platform sellers owning training execution, content creation, and cross-functional coordination that drives seller readiness and product adoption.

You will work closely with the Commerce Platform Enablement Manager and cross-functional partners in Sales, Product, and RevOps to translate Commerce Platform product updates, GTM motions, and process changes into clear, practical training and resources for sellers. This is a hands-on, highly collaborative role with direct ownership over defined enablement workstreams.
Responsibilities
Program & Training Execution

• Own the enablement lifecycle for Commerce Platform sellers from content creation to delivery to reporting ensuring training is tailored, engaging, and tied to measurable adoption.
• Lead onboarding and role-specific upskilling programs for Commerce Platform AEs and SDRs, customizing content to reflect the full product suite (Online Ordering, branded apps, email/SMS, loyalty, and Pathfinder POS).
• Host recurring office hours, Q&A sessions, and feedback-driven forums to strengthen seller confidence and product proficiency.

Product & Process Activation

• Partner closely with Commerce Platform Product, Product Marketing, and Strategy & Ops to support new feature, tooling, and process enablement for sellers.
• Translate Commerce Platform product updates and GTM changes into clear, concise, seller-ready communications and training materials.
• Support the design and delivery of training for new Commerce Platform capabilities including Pro tier features, mobile app enhancements, loyalty program updates, and Pathfinder POS releases.

Analytics & Impact Measurement

• Track training engagement, satisfaction, and adoption metrics; analyze data to identify gaps and continuously improve the learner experience.
• Surface insights to the enablement team and cross-functional partners proactively, highlighting risks, blockers, or opportunities for improvement.

Cross-Functional Partnership

• Build strong working relationships with Commerce Platform Sales Leaders, RevOps, Product, and Marketing partners.
• Serve as the connective tissue between what sellers need and what cross-functional teams are rolling out representing Commerce Platform seller perspectives in training and activation planning.

Operational Excellence

• Maintain LOB-specific content repositories, workflows, and delivery channels to ensure materials are accurate, current, and easy to access.
• Support coordination of calendars, communication plans, readiness timelines, and enablement workflows.
• Contribute to team culture by collaborating with peers, sharing best practices, and co-creating improvements to enablement processes.

You're excited about this opportunity because you will

• Own high-impact training programs for the Commerce Platform team shaping the onboarding experience, ongoing education, and day-to-day readiness of a fast-growing line of business.
• Build deep expertise in Commerce Platform's product suite Online Ordering, branded mobile apps, email/SMS marketing, loyalty programs, and Pathfinder POS and translate that expertise into seller enablement that drives real adoption.
• Play a central role in product and process activation, translating new Commerce Platform features and GTM updates into practical guidance for sellers.
• Operate with autonomy, taking end-to-end ownership of defined enablement projects while proactively communicating status, risks, and opportunities.
• Build cross-functional relationships that allow you to influence product readiness, process clarity, and seller adoption through well-executed enablement.
• See tangible impact your programs directly shape seller proficiency, product adoption, and merchant outcomes.

We're excited about you because

• You bring 3-5 years of experience in sales enablement, L&D, sales operations, or a related GTM function.
• You have strong training execution skills you're comfortable facilitating sessions, building content, and guiding learners with clarity and confidence.
• You operate with precision, dependability, and ownership, completing projects end-to-end with minimal oversight.
• You're an excellent verbal and written communicator, able to simplify complexity and influence stakeholders across sales and product teams.
• You are proactive, surfacing risks, blockers, and opportunities early and communicating status updates openly.
• You bring a data-driven mindset, using engagement and performance metrics to evaluate program effectiveness and inform improvements.
• You have familiarity with CRM platforms (e.g., Salesforce) and sales enablement tools (e.g., Outreach, Chorus, or similar).
• You thrive in collaboration partnering effectively with Sales, Product, RevOps, and others to build cohesive, relevant enablement experiences.
• You contribute positively to team culture, recognizing peers, sharing knowledge, and helping build an inclusive, high-performing environment.
• You're eager to grow expanding your influence, building deeper domain expertise, and taking on increased responsibility over time.
• You map complex operational workflows, diagnose data gaps, and build AI-driven solutions leveraging tools like Claude or ChatGPT to eliminate manual work and accelerate decision-making across the business.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

$78,900 - $11