Senior Associate, Dasher & Logistics (Live Operations)

The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive consumer, merchant and dasher experience. Dasher & Logistics owns initiatives that touch all parts of the dasher life cycle ranging from supply & demand, to cost & quality, to dasher pay, to dasher retention, to order batching and beyond. We care about metrics like delivery times, cost per order, delivery quality, dasher compensation, and many more!

Our Live Ops team under Dasher & Logistics focuses on mitigating shocks to our logistics operations and managing delivery quality during disruptive events including severe weather, holidays and local events.

About the Role

You will play an integral role in building our business strategy on our Live Operations team under the Dasher & Logistics Pillar. Your primary goal will focus on opportunities to improve delivery quality, operational excellence and optimize dasher experience, during moderate and severe weather by getting into the weeds and really understanding what's happening on the ground, developing and testing hypotheses, and scaling that impact through working with cross-functional teams such as Product, Engineering, and Analytics. You will report directly into a Manager or Senior Manager on the Dasher & Logistics team.

You're Excited About This Opportunity Because You Will

• Build analysis to create data-driven decisions to improve the experience for our users
• Operate at the lowest level of detail to become an expert of this problem space
• Learn how to develop strategies and act on them
• Work closely with cross-functional teams to drive impact for DoorDash

We're Excited About You Because

• You have 3-5 years of experience in consulting, strategy, financial services, operations, technology, startups or related experience
• You are able to analyze and synthesize data, make informed decisions and balance quantitative measurement with an empathetic, intuition-based mindset. You can crunch data in SQL/excel independently.
• You love thinking about problems from a first principles approach, and you aren't afraid to take action and try new things in order to create the future.
• You are able to communicate complex topics in a clear, concise, and thorough way to stakeholders at all levels of the organization.
• You focus on getting stuff done and aren't afraid to get into the details. No job is beneath you and you lead from the front and with optimism.
• You're comfortable with ambiguity and the dynamic nature of weather which may require working weekends and holidays
• You have a Bachelor's degree in a related field

We expect this position to be filled by 4/9/26.

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

Salary Range: $87,000 - $128,000 USD