H-E-B Jobs

H-E-B Pharmacy Technician

H-E-B operates over 250 pharmacies throughout Texas, employing over 800 Pharmacists while maintaining a 3:1 technician support ratio. Joining the H-E-B Pharmacy team is an opportunity to make a difference, help people live healthier lives, and provide a level of service that extends beyond filling prescriptions. As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service.

Partner-owned means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... a strong team orientation? HEAD FOR BUSINESS... ability to support the integrity of pharmacy practice within our retail environment? PASSION FOR RESULTS... willingness / drive to pitch in at any moment, for any reason?

We are looking for:

High school diploma or equivalent; 18 years old

Experience as a retail Certified Pharmacy Technician and pharmacy experience

Active CPhT certification

Pharmacy Operations

Role models / provides superior customer service and service standards

Promotes / embodies 'Greet, Ask & Thank' and H-E-B telephone strategies

Manages exception station; solves third-party issues

Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review

Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required

Maintains H-E-B Rx screener status; participates in screening events

Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed)

Orders / manages inventory; processes invoices daily, on a timely basis

Reviews Warehouse and DSD orders

Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments

Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution

Applies computer troubleshooting and prescription application overview

Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)

Performs other assigned duties

Compliance

• Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check
• Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
• Ensures compliance with Central Fill check-in procedures
• Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
• Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
• Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance

Your Background

High school diploma or equivalent

3

1

Experience working in a fast-paced environment

Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date

RxEVO certification

What You Need To Be A Fit

Advanced communication skills; advanced telephone etiquette

Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager)

Mathematical skills, including calculating measurements

Welcomes working in a team-oriented environment and is open to cross-training

Can You...

Function in a fast-paced, retail, office environment

Stand for extended periods (up to 12 hours)

Regularly lift 30 lbs or more

Use arms / hands in repetitive motion that require hand / finger dexterity

Meet specific vision requirements for this job, including close vision and color vision