H-E-B Jobs

Culinary Selling Specialist

As a Culinary Selling Specialist, you'll perform selling activation events in the Cooking Connection kitchen while assisting in the development of appropriate recipes targeted to the local Customer base using key focus items. You'll engage Customers by creating a hub of food experiences through your knowledge of multiple ingredients, beverage recommendations, and cooking techniques to drive customer engagement and sales.

Key Responsibilities &

Essential Functions

Sales / Customer Service:

Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty.

• Creates an atmosphere of celebration by participating in total Store events, creating themed recipes, and cross merchandising.

Welcomes / approaches Customers with the mindset of a host, catering to the needs of the Customer to ensure they feel welcomed, invited, and appreciated.

Offers advice for menu / meal planning; scales recipes in size and skill level depending on customer needs.

Offers engaging, consistent, and relevant culinary conversations on the microphone to attract Customers.

Serves as the expert in the day's recipes; answers culinary questions; recommends variations and substitute ingredients for food allergy or food lifestyle needs.

Suggests distinctive alcoholic and non-alcoholic beverage pairings.

May conduct Connections floor demos.

Merchandising: Ensures A

May support food production for retail sale.

Food Safety / Sanitation:

Operates under 5-S guidelines set by department leader.

Preps products for use in demonstrations, sampling, and production, using the mise-en-place method.

Uses proper personal protection equipment during operation of the department and during required tasks.

Qualifications & Key

Requirements

Age Requirement: 21

Experience

2

Advanced communication skills

Merchandising skills

Skills in basic cooking techniques (grill, sauté, roast, fry, etc.)

Ability and willingness to work flexible hours

• Required.

Education

Degree in culinary arts, nutrition, home economics

• Preferred.

Licenses/

Certifications

Completion of / ability to complete H-E-B Wine selling certification or similar experience

• Required.

Completion of / ability to complete TABC Certification

• Required.

Physical Demands &

Working Conditions

Constantly stand, reach at waist, and grasp. Occasionally sit, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements. Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions. Demonstrate the ability to lift 60 lbs, and manage more than 60 lbs. While there may be exceptions, the measurements noted are generally defined as

• Constantly: 5.5

• hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day. It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.