H-E-B Jobs
Job posting data last updated October 23, 2026.
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Kerrville 01 (Main St/Hays St) True TX BBQ - Order Taker/Runner - Part time
H-E-B
Order Taker/Runner
As an Order Taker/Runner, you'll play a key role in the overall H-E-B Restaurant guest experience by providing positive and memorable service while you take guest orders, prepare drinks, deliver food, and maintain cleanliness of the dining area and patio.
Customer Service / Sales:Builds strong relationships with customers in varying situations
Takes orders from customers; assists with menu / beverage selections, including alcoholic beverages
Provides detailed information on menu items and specials, and beer and wine
Serves food, drink, and products to guests
Processes cash, check, debit, and credit transactions accurately and quickly
Uses suggestive selling techniques / merchandises effectively to meet guest needs and build department sales
Interacts positively with customers in person, on the phone, or through technology
Assists with catering orders as needed
Addresses complaints; resolves problems in a way that builds relationships
Models teamwork to ensure a great guest experience
- Prepares, packages, merchandises product
- Assists in technical areas as needed
Compliance / Food Safety / Sanitation:Ensures compliance with TABC regulations
Buses / cleans tables; performs deep clean of dining, ordering, bar areas, as needed
Properly handles, operates, and maintains equipment
Qualifications & Key
Requirements
Age Requirement: 18
Experience
1
Advanced communication, interpersonal, and customer service skills
Organization and planning skills
Computer skills
Reading / writing skills
Education
Licenses/
Certifications
Completion of Alcohol Seller Training / Cash Handling training - upon hire
Physical Demands &
Working Conditions
Function in a fast-paced, retail environment
Work extended hours and / or rotating schedules
Safely maneuver around moving mechanical parts
Constantly reach at waist, grasp
Frequently be exposed to fumes or airborne particles, and toxic or caustic materials
Frequently stand, walk
Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction
Occasionally be exposed to heat, ambient temperatures, and loud noise
Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs.
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