H-E-B Employee Reviews in San Antonio, TX

The management team at this location is supportive and approachable. Work schedules can fluctuate based on departmental needs. Compensation is competitive for entry-level positions, and I have developed positive working relationships with colleagues.

I value H-E-B’s commitment to both its customers and employees, and I am proud to contribute to the company’s mission of providing affordable food options. I also recognize and appreciate H-E-B’s significant investment in local communities, which is evident in its widespread sponsorship of numerous events throughout Texas. H-E-B maintains rigorous hiring standards, fostering a highly engaged and dedicated workforce. Employees consistently demonstrate a strong commitment to learning and professional development, and the company’s work-from-home flexibility is a valuable benefit. However, compensation remains a point of consideration. While the employee discount program and stock plan are appreciated, the current pay scale sometimes lags behind that of comparable technology companies. Furthermore, starting pay rates for in-store partners often do not align with the cost of living in Texas. Increasing starting salaries would significantly benefit in-store partners and the broader Texas community, particularly those supporting families.

This employee consistently performed their duties effectively and with a positive attitude. The role offered predictable hours and manageable workload. Successful candidates will appreciate the opportunity to work overnight shifts.

During my initial period with the company, I observed a dynamic where managers consistently offered support, however, this was coupled with a noticeable level of scrutiny directed towards supervisors, which subsequently impacted team performance and overall employee satisfaction. While some colleagues have reported positive experiences, my observations led to a negative assessment of the work environment. It’s important to acknowledge that individual experiences can vary significantly.

As a former Customer Service Assistant/Bagger and subsequently a Cashier at H-E-B, I found the compensation to be competitive, with cashiers earning approximately $16 per hour. The scheduling platform is well-organized and easy to navigate. My experience as a Customer Service Assistant involved significant physical demands, including prolonged exposure to weather conditions and the exertion of pushing multiple carts. The transition to the Cashier role also presented physical challenges, particularly on the shoulders, hands, back, and wrists. Performance is monitored through “IPM” (items per minute), which can be a source of considerable pressure for cashiers. Within my specific store location, there was a strong emphasis on IPM targets, a factor I found challenging. H-E-B offers numerous cross-training opportunities and career advancement options, which I appreciated. I also valued the company’s organized scheduling web platform and the provision of timely breaks. As an employee, I benefited from a 10% discount on H-E-B products. However, I felt the initial training for the Cashier position was insufficient, consisting of a six-hour classroom session and two hours of in-store training, which did not adequately address the specific challenges I encountered. My departure was primarily due to limited part-time hours (typically 11-14 hours per week), the demanding pace of IPM targets, and the resulting physical strain, particularly considering my age (over 40). Younger individuals who can manage the pressure of maintaining high IPM rates would likely find this a suitable position.

This role often requires a significant time commitment, typically averaging 50 hours per week, and may occasionally necessitate after-hours work to address urgent matters. Compensation is competitive and generally favors external candidates due to the demands of the position.