Team Member
KFC
Hopewell, Virginia
Posted 3 weeks ago
Full Job Description
Team Member
Role Summary
Key Responsibilities (What Team Members Do)
Team Member (Continued)
Key Responsibilities (Continued)
Intentionality to Lead
Other Requirements:
Role Summary
Key Responsibilities (What Team Members Do)
- Step Change Thinker: Needs little guidance in solving problems.
- Know How Builder: Trains on their core position using the Learning Zone.
- People Grower: Role models How We Win Together (HWWT) and Achieving Breakthrough Results (ABR) culture within their restaurant.
- Demonstrates take the hill teamwork with fellow team members by helping others when they need it.
- Believes in all people by treating others fairly and with respect.
- Recognizes others for a job well done.
- Demonstrates positive energy at all times.
Team Member (Continued)
Key Responsibilities (Continued)
- Action Driver: Role models customer mania and has a passion for winning by following standards: CHAMPS, CFF (Cleanliness, Friendliness, Food) and executing BLAST (Believe, Listen, Apologize, Satisfy, Thank).
- Greets each customer with a smile.
- Creates a winning experience for every customer.
- Goes for breakthrough results by suggestive selling.
- Knows restaurant and shift goals and works to achieve them every day.
- Follows food & safety procedures and reports any issues to the Manager on Duty and/or RGM.
Intentionality to Lead
- Focuses on achieving excellence in current role as a foundation for bigger responsibilities.
Other Requirements:
- Arrive at work on time.
- Flexible scheduling.
- Follows procedures regarding operation of restaurant equipment (including fryers, ovens, etc.).
- Able to lift up to 25 lbs and carry up to 30 feet.
- Able to push/pull up to 90 lbs up to 30 feet.
- Able to stand and walk for a majority of work shift.
- Follows KFC cash handling safety and security procedures.
- Adheres to KFC and City/State/United States safety requirements.
- Knowledge of and compliance with KFC's Human Resources policies and processes.





