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Staples Employee Reviews in Framingham, MA

Employee Insights in Framingham, MA

Review information last updated August 20, 2025.

Rating Distribution

4 ratings

Summary of Staples Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.1 out of 5

Across all Staples employee reviews, a recurring theme is the company’s value as a launching pad for early-career professionals, particularly in terms of career development and diversity & inclusion.
Staples consistently receives positive feedback regarding opportunities for growth and a welcoming, diverse work environment, highlighted by a strong emphasis on diversity and inclusion (rated 4-5 across multiple locations).
However, a significant concern emerges repeatedly: work-life balance.
Many employees, particularly in roles like Retail Salesperson and Driver/Sales Worker, struggle to maintain a healthy balance, leading to high turnover rates and a generally neutral sentiment regarding the long-term stability of the role.
The quality of leadership is largely considered neutral, neither particularly strong nor weak.
While Staples offers a solid starting point for a career, the challenges surrounding work-life balance represent a critical area for improvement.
The reviews indicate a company that is actively fostering diversity and growth, but one that needs to address employee retention by providing a more sustainable work-life integration.
The most consistent feedback across all locations suggests that Staples is a good place to begin a career, but not necessarily a place for long-term stability without addressing the balance issue.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Career Development Opportunities
  • Diversity and Inclusion Environment
  • Neutral Senior Leadership

Cons

  • Work-Life Balance Challenges
  • High Turnover Rate
  • Limited Long-Term Stability
Jun 24, 2025
5 out of 5
Cashier

Great place

Rating Compensation And Benefits
4/5
Rating Career Opportunities
5/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
4/5
Rating Work Life Balance
5/5

Pros

Positive relationships with colleagues and customers, access to an employee discount, and successful sales performance.

Cons

Compensation is currently below market standards, and paid time off benefits are not offered.

Jun 8, 2025
3 out of 5
Former Employee

It was a standard, neutral, and unremarkable experience.

Employee has demonstrated satisfactory performance over the past year, contingent upon a preference for daily retail tasks. Opportunities for increased workload to fill the workday were limited. Improved management oversight with experience in the retail sector would be beneficial.
Compensation/Benefits
3/5
Job Culture
4/5
Management
4/5
Job Work/Life Balance
2/5
Job Security/Advancement
4/5

Pros

Positive team relationships, supportive work environment, and satisfactory food options.

Cons

Insufficient daily workload leading to periods of downtime, compounded by communication challenges and instances where issue resolution lacked appropriate respect and consideration.

Apr 23, 2025
2 out of 5
Software Engineer

SE II at stapes

Pros

Employee receives a generous amount of paid time off annually.

Cons

The role requires 24/7 on-call availability.

Mar 22, 2025
2 out of 5
Administrative Assistant

Sinking ship

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
3/5
Rating Senior Leadership
1/5
Rating Work Life Balance
2/5

Pros

Employees consistently demonstrate a positive and collaborative attitude, and the cafe offers high-quality food options.

Cons

The organization faces significant challenges and instability, characterized by management behaviors perceived as dismissive of employee concerns. Management frequently makes commitments that are not fulfilled. The HR reporting process is not effective, with managers receiving detailed notifications of employee inquiries and resolutions. Compensation levels are below market standards.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from Staples. Contact us to suggest updates to this page.