Staples

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Staples Employee Reviews in Massapequa, NY

Employee Insights in Massapequa, NY

Review information last updated October 8, 2025.

Rating Distribution

2 ratings

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Summary of Staples Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.7 out of 5
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Across all the provided summaries, a consistent and concerning theme emerges regarding the stability and management practices within the various Staples locations.
The most prevalent negative aspect is significant turnover, particularly among management positions.
Six managers within a single year at the Poughkeepsie location, coupled with a high turnover rate of six managers in one year at the Syracuse location, highlights a fundamental issue with leadership or management practices.
This instability negatively impacts employee morale and creates uncertainty.
A recurring concern is the lack of engagement and perceived weakness of senior leadership, reflected in low ratings across multiple locations.
Furthermore, a consistent thread runs through the summaries regarding the importance of work-life balance, with several locations receiving positive ratings in this area, particularly the Rochester location.
However, this positive aspect is often overshadowed by the issues with management.
While diversity and inclusion receive positive ratings in some locations (Rochester), this is not consistently the case and doesn’t fully mitigate the broader concerns.
Finally, a significant portion of the reviews indicate problems with communication and strategic direction from upper management, suggesting a disconnect between leadership and the operational realities of the stores.
The overall picture is one of a company struggling to maintain a stable and engaged workforce, primarily due to challenges with its management structure and leadership effectiveness.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Positive Work-Life Balance
  • Positive Diversity and Inclusion Ratings
  • Compensation and Benefits (in some locations)

Cons

  • High Manager Turnover
  • Weak Senior Leadership
  • Instability and Lack of Strategic Direction
Feb 9, 2025
1 out of 5
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Operations Supervisor

Predatory Practices

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2/5
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1/5
Rating Culture And Values
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1/5
Rating Diversity And Inclusion
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2/5
Rating Senior Leadership
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1/5
Rating Work Life Balance
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2/5

Pros

None identified.

Cons

There are significant concerns regarding organizational support and accountability. Instances of preferential treatment are evident, with some employees facing disciplinary action for minor infractions while others, including the General Manager, have been permitted to routinely violate operational standards. Allegations of harassment involving the General Manager have been reported without appropriate consequences, mirroring a previous situation that was similarly mishandled and unresolved. The manipulation of schedules by the General Manager, consistently resulting in extended hours and weekend absences, is a persistent issue, and awareness of this behavior appears to be lacking within leadership. Furthermore, there is a concerning lack of focus on key operational metrics, specifically operating margin, and a demonstrable trend of store closures is anticipated within the coming year.

Feb 3, 2025
1 out of 5
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Operations Supervisor

Predatory Practices

Rating Compensation And Benefits
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2/5
Rating Career Opportunities
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1/5
Rating Culture And Values
★
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1/5
Rating Diversity And Inclusion
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2/5
Rating Senior Leadership
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1/5
Rating Work Life Balance
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2/5

Pros

None identified.

Cons

There are significant concerns regarding workplace practices and leadership accountability. Instances of quid pro quo behavior are prevalent, and Human Resources has not demonstrated sufficient oversight or intervention. Multiple employees have been formally written up for minor tardiness while leadership, including the General Manager, has consistently been afforded significant leeway regarding attendance. Furthermore, allegations of harassment involving the General Manager have been substantiated, yet no disciplinary action has been taken. A previous documented situation involving similar misconduct was not addressed, indicating a lack of institutional learning. The General Manager frequently manipulates schedules, often resulting in extended operational hours without compensation or weekend closures, and this behavior is tolerated by the District Manager, who is aware of the issue. The Regional Manager’s attempts to address these concerns have proven ineffective due to the District Manager’s inaction. The primary focus appears to be on driving sales of protection plans rather than maintaining operational profitability, and the long-term viability of the stores is at risk, with anticipated closures expected by the end of the year.

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