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Staples Employee Reviews in Needham, MA

Employee Insights in Needham, MA

Review information last updated August 20, 2025.

Rating Distribution

2 ratings

Summary of Staples Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.1 out of 5

Across all Staples employee reviews, a recurring theme is the company’s value as a launching pad for early-career professionals, particularly in terms of career development and diversity & inclusion.
Staples consistently receives positive feedback regarding opportunities for growth and a welcoming, diverse work environment, highlighted by a strong emphasis on diversity and inclusion (rated 4-5 across multiple locations).
However, a significant concern emerges repeatedly: work-life balance.
Many employees, particularly in roles like Retail Salesperson and Driver/Sales Worker, struggle to maintain a healthy balance, leading to high turnover rates and a generally neutral sentiment regarding the long-term stability of the role.
The quality of leadership is largely considered neutral, neither particularly strong nor weak.
While Staples offers a solid starting point for a career, the challenges surrounding work-life balance represent a critical area for improvement.
The reviews indicate a company that is actively fostering diversity and growth, but one that needs to address employee retention by providing a more sustainable work-life integration.
The most consistent feedback across all locations suggests that Staples is a good place to begin a career, but not necessarily a place for long-term stability without addressing the balance issue.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Career Development Opportunities
  • Diversity and Inclusion Environment
  • Neutral Senior Leadership

Cons

  • Work-Life Balance Challenges
  • High Turnover Rate
  • Limited Long-Term Stability
Jul 1, 2025
3 out of 5
Associate

Great start to career, bad to stay long

Rating Compensation And Benefits
3/5
Rating Career Opportunities
4/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
2/5

Pros

Demonstrated a strong ability to engage with customers daily, contributing positively to their social confidence. Successfully acquired valuable management and sales skills during this period. Maintained a consistent level of physical activity, averaging approximately 5,000 steps per day. Worked with several supportive managers.

Cons

The employee frequently experienced challenges due to consistent understaffing. The work environment was consistently high-pressure, requiring the employee to navigate demanding customer and management expectations. Managers were subject to significant pressure from corporate leadership, which was subsequently reflected in the work environment. The employee experienced considerable stress and fatigue, often returning home exhausted. Previously engaged in smoking cannabis as a coping mechanism, which was discontinued upon leaving the role. Scheduling practices occasionally involved working seven or eight consecutive days against the employee’s preference. Observed instances of nepotism, creating a conflict of interest when raising employee concerns to family members who also held supervisory positions. Prior to the implementation of the current rewards system, managers engaged in practices of enrolling employees in rewards programs without their consent, leading to retaliatory actions against the employee and others who refused to participate.

Feb 9, 2025
3 out of 5
Associate

Great start to career, bad to stay long

Rating Compensation And Benefits
3/5
Rating Career Opportunities
4/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
2/5

Pros

Demonstrated a strong ability to engage with customers daily, contributing positively to their social confidence. Successfully acquired valuable management and sales skills during this period. Maintained a consistent level of physical activity, averaging approximately 5,000 steps per day. Worked with several supportive managers.

Cons

The employee consistently experienced challenges related to understaffing and high-pressure working conditions, frequently facing competing demands from both management and corporate expectations. Managers were subject to significant pressure from corporate leadership, which was subsequently reflected in the work environment. This resulted in frequent exhaustion and stress, leading to personal coping mechanisms that were subsequently discontinued. Scheduling irregularities, including instances of being scheduled for seven or eight consecutive days against personal preference, were also a recurring issue. The organization experienced issues related to nepotism, creating a conflict of interest when addressing employee concerns with superiors who were also their direct managers. Prior to the implementation of the current rewards system, managers engaged in practices involving the enrollment of employees in reward programs without their consent, leading to retaliatory actions against employees who refused to participate. Furthermore, the organization faced challenges related to internal conflicts and a lack of transparency.

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