Staples Employee Reviews in Silver Spring, MD

Across all eight employee reviews for Staples locations in Maryland, a recurring theme is the mixed experience, often overshadowed by operational demands and resource constraints.
While some roles, particularly Retail Salesperson positions in Bethesda and Germantown, receive positive ratings for compensation, career opportunities, and a strong commitment to diversity and inclusion, these are frequently tempered by concerns regarding work-life balance, particularly in roles like Stocker/Order Filler and Print and Marketing Supervisor.
Several locations, including Hagerstown and Catonsville, highlight significant workload pressures, often exacerbated by understaffing and a lack of consistent management support.
A key point of contention is the apparent disconnect between flexible work schedules (such as the 3-day work week) and the heavy operational demands placed on employees.
Furthermore, several reviews, notably in Hagerstown and Catonsville, indicate a need for improved cross-training and greater management support to mitigate the impact of peak periods.
The Print and Marketing Supervisor role in Catonsville specifically points to a need for more consistent management and operational efficiency.
Across all locations, a common thread is the desire for more robust support systems to alleviate the strain on employees, particularly in demanding roles requiring significant physical exertion or complex operational tasks.
The varying ratings across locations suggest a need for a more standardized approach to staffing, training, and management support across the entire Staples Maryland network.