Staples Employee Reviews in Valley Stream, NY

Employee Insights in Valley Stream, NY

Review information last updated October 8, 2025.

Rating Distribution

2 ratings

Summary of Staples Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.7 out of 5

Across all the provided summaries, a consistent and concerning theme emerges regarding the stability and management practices within the various Staples locations.
The most prevalent negative aspect is significant turnover, particularly among management positions.
Six managers within a single year at the Poughkeepsie location, coupled with a high turnover rate of six managers in one year at the Syracuse location, highlights a fundamental issue with leadership or management practices.
This instability negatively impacts employee morale and creates uncertainty.
A recurring concern is the lack of engagement and perceived weakness of senior leadership, reflected in low ratings across multiple locations.
Furthermore, a consistent thread runs through the summaries regarding the importance of work-life balance, with several locations receiving positive ratings in this area, particularly the Rochester location.
However, this positive aspect is often overshadowed by the issues with management.
While diversity and inclusion receive positive ratings in some locations (Rochester), this is not consistently the case and doesn’t fully mitigate the broader concerns.
Finally, a significant portion of the reviews indicate problems with communication and strategic direction from upper management, suggesting a disconnect between leadership and the operational realities of the stores.
The overall picture is one of a company struggling to maintain a stable and engaged workforce, primarily due to challenges with its management structure and leadership effectiveness.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Positive Work-Life Balance
  • Positive Diversity and Inclusion Ratings
  • Compensation and Benefits (in some locations)

Cons

  • High Manager Turnover
  • Weak Senior Leadership
  • Instability and Lack of Strategic Direction
Nov 29, 2024
3 out of 5
Operations Supervisor

Fired after 7 years, when a customer assaulted me

Rating Compensation And Benefits
3/5
Rating Career Opportunities
3/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
2/5
Rating Work Life Balance
4/5

Pros

Due to my extended tenure at this location, I developed a comprehensive understanding of established processes and procedures. The flexible scheduling options and operational autonomy enabled me to effectively manage personal commitments, including academic pursuits, fitness activities, and entrepreneurial ventures, without significant disruption.

Cons

Despite consistently demonstrating strong performance and recognizing the value of team members, I was terminated following an incident involving a customer assault. The company’s decision to side with the customer, despite widespread support from colleagues and patrons, was unexpected and deeply concerning. I found the lack of support from leadership during this challenging situation particularly disheartening.

Nov 15, 2024
3 out of 5
Operations Supervisor

Fired after 7 years, when a customer assaulted me

Rating Compensation And Benefits
3/5
Rating Career Opportunities
3/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
2/5
Rating Work Life Balance
4/5

Pros

Due to my extended tenure at this location, I developed a comprehensive understanding of established processes and procedures. The flexible scheduling options and operational autonomy enabled me to effectively manage personal commitments, including academic pursuits, fitness activities, and entrepreneurial ventures, without significant disruption.

Cons

Despite consistently demonstrating strong employee leadership and a commitment to fostering a positive work environment – including recognizing and supporting valuable team members – my employment was terminated following an incident involving a customer assault. The company’s decision to side with the customer, despite widespread support from colleagues and patrons, was unexpected and deeply concerning. I found the lack of support from leadership following this event particularly disheartening.

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