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Sysco hiring Customer Service Representative, Patterson, California

Customer Service Representative

Sysco

Patterson, California
Posted 3 weeks ago
0

Qualifications

Education

High school diploma or general education degree (GED)

Responsibilities

Primary Duties

  • Identify customer and department needs and satisfy them effectively
  • Maintain and develop assigned customer base
  • Working knowledge of all products and categories to drive penetration of existing accounts
  • Cross-train and foster solid working relationships within department and with other departments
  • Input orders into computer system
  • Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives
  • Responsible for creating and maintaining necessary company and customer files
  • Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned
  • Support company sales and gross profit projections and goals as needed
  • Adhere to operational procedures
  • Attend meetings as scheduled
  • Work with sales team
  • Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources
  • Attend department sales meetings, as scheduled, and participate in other activities as requested
  • Working different days, hours and overtime may be needed occasionally
  • Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures
  • Perform other duties as required

About This Role

Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives.

Experience Requirements

Required

One (1) year minimum experience in sales and/or customer service position preferred.

1 year of experience

Required Skills

Technical Skills

Working knowledge of MS Office (Word, Excel, and Outlook)Strong numeric and alpha-numeric data entry skills

Soft Skills

Proven ability to communicate effectively in a positive manner both verbally and in writingAttention to detail, accuracy, effectiveness, and efficiencyStrong communication and interpersonal skills

Full Job Description

Job Title
US1158 FreshPoint Central California, Inc.
Zip Code: 95382
Travel Percentage: 0
Compensation Range: $16.83 - $25.19
You may be eligible to participate in the Company's Incentive Plan.
Job Summary
Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Coordinate customer service with all departments within the organization. Develop a close working relationship with customers and all coordinating departments.
Responsibilities
  • Identify customer and department needs and satisfy them effectively.
  • Maintain and develop assigned customer base.
  • Working knowledge of all products and categories to drive penetration of existing accounts.
  • Cross-train and foster solid working relationships within the department and with other departments.
  • Input orders into the computer system.
  • Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.
  • Responsible for creating and maintaining necessary company and customer files.
  • Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned.
  • Support company sales and gross profit projections and goals as needed.
  • Adhere to operational procedures.
  • Attend meetings as scheduled.
  • Work with the sales team.
  • Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources.
  • Attend department sales meetings, as scheduled, and participate in other activities as requested.
  • Working different days, hours, and overtime may be needed occasionally.
  • Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures.
  • Perform other duties as required.
Education
High school diploma or general education degree (GED)
Experience and Professional Skills
  • One (1) year minimum experience in sales and/or customer service position preferred.
  • Specialty food, specialty business, and/or culinary experience preferred.
  • Working knowledge of MS Office (Word, Excel, and Outlook).
  • Strong numeric and alpha-numeric data entry skills.
  • Proven ability to communicate effectively in a positive manner both verbally and in writing.
  • Attention to detail, accuracy, effectiveness, and efficiency.
Qualifications
  • Pursues knowledge, education, training, and development opportunities.
  • Shares expertise with others.
  • Customer service to internal and external customers.
  • Solicits internal and external customer feedback to improve service and processes.
  • Responds to requests for service and assistance.
  • Maintains confidentiality.
  • Participates in meetings, presentations, and demonstrations.
  • Ability to read, comprehend, and analyze written information including, but not limited to general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Communicates clearly and effectively through written, spoken, and other media.
  • Attention to detail, accuracy, effectiveness, and efficiency in all activities and actions.
  • Contributes to building a positive team spirit.
  • Follows policies and procedures.
  • Supports the organization's goals and values.
  • Uses time efficiently, prioritizes and plans work activities.
  • Treats others with respect and consideration regardless of their status or position.
  • Adheres to safety and security procedures.
  • Reliable and timely attendance.
  • Follows instructions and management direction.
  • Strong communication and interpersonal skills.
  • Knowledge of sales techniques, marketing principles, products, company, industry, and other related areas.
  • Ability to effectively present information and respond to questions in one-on-one and small group situations with associates, managers, representatives, and others.
  • Ability to perform required mathematical tasks related to money, profitability, weight, measurement, volume, distance, and other related areas.
  • Ability to assess situations and problem solve with and/or without direction and instruction.
Physical Requirements
The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to:
  • Sit for extended periods.
  • Perform repetitive movement and use of fingers, hands, wrists, and arms to type, handle, feel, and reach.
  • Talk
  • Hear
Occasionally required to:
  • Stoop, kneel, crouch, and/or crawl.
  • Lift and/or move up to 25 pounds.
Work Environment
The work environment is moderately loud.

Company Culture

Work Environment: The work environment is moderately loud.

How to Apply

Estimated Salary

$41
/ hour

Sysco pays $41 for Customer Service Rep in Patterson, California, with most salaries ranging from $28 to $60. Pay can vary based on role, experience, and local cost of living.

Median
$41
Low
$28
High
$60

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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.