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Sysco hiring Customer Service Representative I, Honolulu, Hawaii

Customer Service Representative I

Sysco

Honolulu, Hawaii
Posted 3 weeks ago

Qualifications

Education

High school diploma or equivalent.

Responsibilities

Primary Duties

  • Answer all incoming concerns/needs from all customers
  • Key pick-up request, Handle transportation/routing on delivery questions
  • Process will-call orders
  • Provide customers with invoice copies.
  • Process credits
  • Maintaining Call list
  • Monitor orders before the cut-off
  • Communicate regularly with the AE (account executives) and customers.
  • Manage the same-day deliveries for OPCO (operating company)
  • Perform other duties as directed by Supervisor.

About This Role

This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers.

Key Objectives

  1. Assist and help resolve all customer needs as quickly and accurately as possible.

Experience Requirements

Required

1 year prior outside foodservice sales coordination or customer support experience

1 year of experience

Required Skills

Soft Skills

Strong telephone communication skillsAble to work in a fast pace environment

Full Job Description

Sales Support Representative
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
Responsibilities:
  • Answer all incoming concerns/needs from all customers
  • Key pick-up request, Handle transportation/routing on delivery questions
  • Process will-call orders
  • Provide customers with invoice copies.
  • Process credits
  • Maintaining Call list
  • Monitor orders before the cut-off
  • Communicate regularly with the AE (account executives) and customers.
  • Manage the same-day deliveries for OPCO (operating company)
  • Perform other duties as directed by Supervisor.
Qualifications:
  • High school diploma or equivalent.
  • 1 year prior outside foodservice sales coordination or customer support experience
  • Preferred: Previous call center experience
Professional Skills:
  • Strong telephone communication skills
  • Able to work in a fast pace environment
  • Ability to sit and work at a PC for extended periods
  • Proficient in MS Office
Overview:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
Affirmative Action Statement:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

How to Apply

Estimated Salary

$41
/ hour

Sysco pays $41 for Customer Service Rep in Honolulu, Hawaii, with most salaries ranging from $28 to $60. Pay can vary based on role, experience, and local cost of living.

Median
$41
Low
$28
High
$60

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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.