Senior Product Operations Manager, Uber CourierProduct Operations, Product New York, New York | San Francisco, California Full Time

About the Role

The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally. Product Operations partners closely with Product, Engineering, and cross-functional stakeholders to surface insights, prioritize opportunities, test solutions, and drive successful product launches and iterations at scale.

What the Candidate Will Do:

Strategy

Surface, synthesize, and advocate for key business and operational insights to influence product strategy and roadmap decisions

Advise product teams on global feasibility, scalability, and operational readiness throughout the product lifecycle

Lead and influence a community of senior, cross-functional stakeholders to drive meaningful and measurable business impact

Collaboration

Align cross-functional partners on shared objectives, priorities, and success metrics for the product

Partner closely with Legal, Tax, Policy, Support, and other functions to ensure products are launch-ready and aligned with business goals

Maintain clear, proactive, and consistent communication with stakeholders across the organization

Operations

Define and evolve operating structures, workflows, and processes to support product strategy as an individual contributor on a high-impact Product Operations team

Own end-to-end product testing, launch, and rollout plans, and project-manage execution across regions

Define and track core business and operational metrics, and actively manage product performance post-launch

Identify key issues, risks, and regional impacts following launch, and partner with teams to drive resolution and iteration

Basic Qualifications

Demonstrated ability to use AI to optimize workflows

• Excellent written and verbal communication skills, with the ability to influence internal and external stakeholders
• Strong analytical background with hands-on SQL proficiency
• Proven cross-functional collaboration and project management experience
• Demonstrated ability to use data to inform strategy and support critical decision-making

Preferred Qualifications

Experience working on global products or in an international, cross-regional environment

Strong strategic orientation, with the ability to align and mobilize partners across functions

Ability to foster collaboration, drive alignment, and facilitate effective teamwork

Quantitative or advanced analytical experience is a plus

For New York, NY-based roles: The base salary range for this role is USD$190,000 per year

USD$211,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$190,000 per year

USD$211,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan.

You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.