UPS Employee Reviews in Elm Grove, WI

Across the seven UPS employee reviews from Wisconsin, a recurring theme is the significant variation in the employee experience, heavily influenced by the specific role, location, and operational pressures.
While some roles, such as Heavy and Tractor-Trailer Truck Drivers (Wausau, La Crosse) and Packers and Packagers (La Crosse), demonstrate positive aspects like competitive mileage reimbursement, autonomy, and supportive team cultures, others, notably the General and Operations Manager role in Wausau and the initial Heavy/Tractor-Trailer Driver role in Kenosha, present considerable challenges.
The most consistent negative factor is the pressure to meet operational targets, leading to concerns about reduced hours, schedule instability, and a feeling of being undervalued.
The level of support and training also varies considerably; drivers in Wausau and La Crosse consistently praised the team culture and readily available supervisors, while those in Kenosha and Wausau reported inadequate initial training and a lack of ongoing support.
There’s a clear dichotomy emerging: roles focused on direct customer interaction (Packagers) tend to have better ratings, while roles directly involved in operational efficiency and logistics (Truck Drivers, Managers) are more susceptible to the negative impacts of cost-cutting measures and performance targets.
The reviews highlight a need for UPS to address these inconsistencies across its Wisconsin facilities, focusing on providing adequate support and training, ensuring fair compensation, and prioritizing employee well-being alongside operational efficiency.