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UPS Employee Reviews in Jacksonville, FL

Employee Insights in Jacksonville, FL

Review information last updated December 3, 2025.

Rating Distribution

2 ratings

Summary of UPS Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.8 out of 5

Across all UPS employee reviews from various Florida locations – Brooksville, Sarasota, and Brooksville – a recurring theme is the demanding, often physically strenuous, nature of the work, particularly during the holiday season.
The roles, primarily focused on packing and loading, require sustained physical effort and adaptability to fast-paced, dynamic environments.
A significant positive across all reviews is the reported enjoyment of the work itself, with several employees expressing a desire for full-time employment following seasonal assignments, indicating a motivated workforce.
However, communication processes consistently appear as a point of concern, specifically delays in receiving confirmation regarding full-time opportunities.
The Brooksville location, in particular, highlights the importance of streamlined communication regarding employment transitions.
While many employees found the work enjoyable and appreciated the supportive culture (especially during the holiday season), the overall experience is frequently characterized by demanding physical labor and a need for more responsive and transparent communication from the company, particularly regarding long-term employment prospects.
The consistent emphasis on physical effort and the desire for permanent roles suggests a talent pool that UPS could better leverage with improved communication strategies.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Enjoyable Work (especially during the holiday season)
  • Motivated Workforce (desire for full-time employment)
  • Supportive Work Culture (during the holiday season)
  • Physically Demanding Work (can be engaging for some)

Cons

  • Communication Process Issues (delays in confirmation)
  • Physically Demanding Work (significant physical effort)
  • Potential for Stressful Workloads (especially during the holiday season)
  • Limited Transparency Regarding Full-Time Opportunities
May 20, 2025
4 out of 5
Yard Shifter

Work

This employee consistently demonstrates a strong team-oriented approach, effectively collaborating with colleagues to complete tasks. A key area for development is addressing the demands of repetitive physical tasks.
Compensation/Benefits
5/5
Job Culture
5/5
Management
5/5
Job Work/Life Balance
5/5
Job Security/Advancement
5/5

Pros

Competitive compensation.

Cons

The role involves significant repetitive physical labor.

Jan 15, 2025
5 out of 5
UPS Package Handler

Big fun party at work

This role offers a dynamic and challenging work environment with excellent benefits and supportive management. The team fosters a strong family atmosphere, and the on-site fitness center supports professional development. Opportunities for tuition reimbursement or business management funding are available. However, the position involves significant physical demands, including heavy lifting.
Compensation/Benefits
5/5
Job Culture
5/5
Management
5/5
Job Work/Life Balance
5/5
Job Security/Advancement
5/5

Pros

Comprehensive benefits package, supportive management team, positive team environment, and opportunities for professional development.

Cons

The role requires a high level of physical exertion and involves frequent heavy lifting.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from UPS. Contact us to suggest updates to this page.