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UPS Employee Reviews in Riverside, CA

Employee Insights in Riverside, CA

Review information last updated October 29, 2025.

Rating Distribution

2 ratings

Summary of UPS Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
4 out of 5

Across all UPS facility summaries, a recurring theme is the physically demanding nature of the work, particularly roles involving unloading, packing, and material movement.
Many positions, such as those for Packers and Packagers, Laborers and Freight Movers, and Stock and Material Movers, require significant physical exertion and the ability to handle heavy lifting.
While compensation and stability are frequently cited as positive aspects, particularly with longer tenure leading to advancement opportunities, a common concern revolves around work-life balance and the potential for inconsistent hours.
Several locations, including Lathrop and Richmond, highlight the importance of teamwork and a supportive work environment.
Notably, diversity and inclusion initiatives are consistently viewed positively, indicating a company culture actively prioritizing these values.
However, a significant challenge across multiple locations is the reliance on seniority for career progression, suggesting a traditional hierarchical structure.
The Lathrop facility, in particular, emphasizes a fast-paced, results-oriented culture focused on meeting strict unloading targets, while Richmond consistently points to the demanding nature of the work and the potential for uncomfortable working conditions (particularly heat).
Overall, the UPS facilities reviewed present a mixed picture – a stable and rewarding environment for those willing to embrace physically demanding work and demonstrate patience within a seniority-based career progression system.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Stable Employment and Advancement Opportunities (Seniority-Based)
  • Positive Company Culture & Diversity & Inclusion Initiatives
  • Teamwork and Supportive Work Environment

Cons

  • Physically Demanding Work & Potential for Uncomfortable Conditions (Heat)
  • Reliance on Seniority for Career Progression
  • Potential for Inconsistent Hours
Jul 8, 2025
3 out of 5
Warehouse Worker

This review reflects a neutral performance assessment.

The work environment was generally positive, with supervisors and colleagues demonstrating a cooperative and respectful attitude. Supervisors occasionally expressed frustration during challenging periods.
Jan 31, 2025
5 out of 5
Small Sort Package Handler

Productive and fair environment

Since joining UPS following a layoff from Amazon, I have found the role to be challenging and rewarding, with consistent daily productivity. While the work can be demanding at times, I successfully completed my probationary period in December. Management demonstrates respect, provides clear expectations, and operates with fairness. The opportunity to be part of a unionized environment is also a significant benefit.
Compensation/Benefits
4/5
Job Culture
5/5
Management
5/5
Job Work/Life Balance
4/5
Job Security/Advancement
5/5

Cons

Break times are limited, and compensation is aligned with market averages.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from UPS. Contact us to suggest updates to this page.