UPS
|3.7|
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UPS Employee Reviews in Atlanta, GA

Employee Insights in Atlanta, GA

Review information last updated August 27, 2025.

Rating Distribution

12 ratings

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Summary of UPS Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.6 out of 5
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Across all UPS employee reviews, a recurring theme is the significant variance in employee satisfaction depending heavily on operational demands and team dynamics.
While many roles, particularly in seasonal positions, offer competitive pay and flexible hours, a consistent negative factor is the perceived imbalance of workload and the lack of adequate support from colleagues.
Specifically, issues related to weight calculations, miscommunication, and a lack of coordination are frequently cited, leading to stress and dissatisfaction.
Several reviews highlight the demanding nature of the work, particularly on specific days like Wednesdays, and the feeling of being overwhelmed by individual responsibilities.
Despite this, many employees appreciate the hourly wage and the supportive, ‘family-like’ atmosphere in certain locations, suggesting a strong emphasis on team culture.
However, a common thread is the feeling of being undervalued when support staff fail to meet expectations, creating a negative work environment.
The reliance on text-based communication, while potentially efficient, is often criticized for contributing to a feeling of disconnect and a lack of direct support.
Ultimately, the UPS experience appears to be heavily dependent on the specific location, operational processes, and the effectiveness of team collaboration.
Several reviews point to a need for improved coordination, better communication, and a more equitable distribution of workload to enhance overall employee satisfaction.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Competitive Hourly Wage
  • Flexible Hours
  • Supportive Team Culture (Family-like Atmosphere)
  • Positive Work Environment (in certain locations)
  • Text Message Notifications (potentially efficient communication)

Cons

  • Workload Imbalance
  • Lack of Support from Colleagues/Support Staff
  • Miscalculations Regarding Package Weight
  • Ineffective Communication (Text-based)
  • Demanding Workload (particularly on specific days)
Jul 9, 2025
3 out of 5
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Loader And Unloader

It’s not for everyone

Strengths of employment include comprehensive healthcare benefits available after approximately nine or ten months of employment. Key challenges involve insufficient staffing levels and communication breakdowns. The work environment is currently focused on the initial team members. A typical workday involves a demanding pace, often requiring completion of tasks within a two to three-hour timeframe.
Jul 5, 2025
2 out of 5
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Operations Supervisor

Ok at best

I oversee a team of 4-6 part-time supervisors and up to 90 hourly employees, primarily focused on maintaining operational productivity and achieving business objectives through effective team management. Advancement opportunities within management roles are limited upon achieving full-time status. The role presents significant demands and can be stressful due to the breadth of responsibilities. While compensation is competitive, it does not fully reflect the workload and associated stress levels. The work environment can vary, and maintaining a healthy work-life balance requires an average of approximately 50 hours per week, with the potential for increased hours during periods of operational challenges.
Jul 3, 2025
5 out of 5
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Loading and unloading and sorting also moving furniture

I was very experienced at the job I did work for UPS peak season but we was lad off ather the season was over I really loved my job

This role consistently presents challenging tasks requiring dedication and a strong work ethic. The employee demonstrates a commitment to their responsibilities and a serious approach to their work. Management prioritizes safety and supports employees in achieving their best performance. A key area for development is handling particularly complex and heavy boxes, requiring focused effort and adherence to safety protocols.
Compensation/Benefits
★
★
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5/5
Job Culture
★
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5/5
Management
★
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5/5
Job Work/Life Balance
★
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5/5
Job Security/Advancement
★
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5/5

Pros

Demanding and requires a strong work ethic.

Cons

Success in this role depends on individual effort and attention to detail.

Jun 29, 2025
5 out of 5
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Driver

Good job

Rating Compensation And Benefits
★
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5/5
Rating Career Opportunities
★
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5/5
Rating Culture And Values
★
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5/5
Rating Diversity And Inclusion
★
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5/5
Rating Senior Leadership
★
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5/5
Rating Work Life Balance
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5/5

Pros

Competitive compensation and benefits package, along with a positive and supportive team environment.

Cons

Excessive overtime hours have been a concern.

May 28, 2025
5 out of 5
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Sales Representative

Love the role

Pros

The employee demonstrates a strong desire for professional development and has been presented with numerous opportunities for learning and growth within the role.

Cons

The employee currently manages a significant workload and requires focused attention to ensure all responsibilities are effectively addressed.

May 20, 2025
5 out of 5
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Loader/Unloader

This is the place to work for!!!!

What do you value most about working at the company? I greatly appreciate the company’s commitment to employee career development and the consistent support provided to all staff. What aspects of your role cause the most stress? Peak season presents a significant challenge due to high volume. Describe the work environment and culture. I find the work environment to be positive and well-organized, despite the demands of managing a high volume of work. Can you describe a typical day in your role? It is a rewarding experience, characterized by the dedication of the team and the dynamic nature of the work.

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from UPS. Contact us to suggest updates to this page.