UPS
|3.7|
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UPS logo

UPS Employee Reviews in Dallas, TX

Employee Insights in Dallas, TX

Review information last updated August 27, 2025.

Rating Distribution

6 ratings

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Summary of UPS Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.5 out of 5
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Across all UPS employee reviews from various Texas locations, a recurring theme is the importance of teamwork and a supportive work environment, particularly when dealing with physically demanding roles.
Many reviews highlight the collaborative nature of the teams, with colleagues readily assisting each other, especially when handling heavy packages or ensuring driver readiness.
A significant positive across multiple locations is the emphasis on community contribution, with employees feeling valued for their role in providing services, particularly within the Medical and Health Services Manager positions.
However, a consistent challenge is the physically demanding nature of many roles, particularly those involving heavy lifting and fast-paced operations.
This is frequently cited as a significant factor impacting work-life balance and potentially leading to early morning or irregular hours.
Furthermore, several reviews expressed mixed feelings regarding career opportunities and senior leadership, suggesting a need for greater advancement prospects and improved communication.
Despite these challenges, the overall sentiment is largely positive, driven by the strong team dynamics and the opportunity to contribute to the community.
The competitive compensation and benefits packages, particularly noted in Alpine and Sweetwater, appear to be a key motivator for employees.
The diversity and inclusion environment, as highlighted in Alpine, is another significant positive aspect.
Despite the positive elements, a common thread is the strenuous physical demands of many UPS roles.
This is consistently mentioned as a challenge, impacting work-life balance and requiring significant stamina.
The fast-paced nature of operations, especially in roles like Packers and Packagers, also presents a consistent hurdle.
While the supportive team culture is frequently praised, the limited career progression opportunities and the perception of senior leadership are recurring concerns.
The variability in work schedules, particularly early morning shifts, is another frequently mentioned challenge, impacting work-life balance.
Ultimately, the UPS employee experience appears to be shaped by a balance of strong team dynamics, a commitment to community service, and the inherent demands of a logistics operation.
While opportunities for growth and improvement exist, the overall sentiment is largely positive, driven by the collaborative nature of the teams and the value placed on employee contributions.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Strong Team Culture
  • Community Contribution
  • Competitive Compensation & Benefits

Cons

  • Physically Demanding Work
  • Limited Career Opportunities
  • Irregular Work Schedules
Jun 23, 2025
3 out of 5
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Preloader

Good company, confused management

Rating Compensation And Benefits
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5/5
Rating Career Opportunities
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3/5
Rating Culture And Values
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4/5
Rating Diversity And Inclusion
★
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5/5
Rating Senior Leadership
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3/5
Rating Work Life Balance
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3/5

Pros

Competitive compensation, comprehensive benefits package including union representation, healthcare, and tuition assistance programs.

Cons

Limited work hours, staffing shortages, significant employee workload, and inconsistent communication and direction from management.

Jun 7, 2025
3 out of 5
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Warehouse Worker

Cool

Rating Compensation And Benefits
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4/5
Rating Career Opportunities
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4/5
Rating Culture And Values
★
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4/5
Rating Diversity And Inclusion
★
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4/5
Rating Senior Leadership
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4/5
Rating Work Life Balance
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4/5

Pros

Demonstrates strong work ethic and dedication.

Cons

The office environment experiences challenges with temperature regulation, particularly during the summer months with insufficient air conditioning and during the winter with inadequate heating.

Apr 26, 2025
3 out of 5
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Preloader

ups preloader

Pros

Competitive compensation during the holiday season and a valuable tuition reimbursement program.

Cons

Requires a significant work commitment, limited availability of hours outside of peak periods, and frequent overnight assignments.

Apr 11, 2025
2 out of 5
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Primary Sorter

Doesn't give out good hours

Employee consistently expresses concerns regarding scheduling flexibility and frequency of pay discrepancies. Observations indicate a diverse workforce, and there have been instances of inaccuracies in paycheck distribution that require attention.
Mar 2, 2025
4 out of 5
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Package Handler

Aight

Pros

Demonstrates a strong understanding of financial goals and compensation expectations.

Cons

Employee experiences significant distress and dissatisfaction with their current role and working environment.

Jan 24, 2025
5 out of 5
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Feeder Driver

Great company love to work here and have fun with it

Strengths of employment include the company’s benefits and compensation package. A key area for improvement is the current system, which is perceived as disorganized. The work environment and culture are positive. A typical workday is demanding and stimulating, which is a desirable aspect of the role.

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from UPS. Contact us to suggest updates to this page.