UPS
|3.7|
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UPS Employee Reviews in Houston, TX

Employee Insights in Houston, TX

Review information last updated August 27, 2025.

Rating Distribution

4 ratings

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Summary of UPS Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.5 out of 5
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Across all UPS employee reviews from various Texas locations, a recurring theme is the importance of teamwork and a supportive work environment, particularly when dealing with physically demanding roles.
Many reviews highlight the collaborative nature of the teams, with colleagues readily assisting each other, especially when handling heavy packages or ensuring driver readiness.
A significant positive across multiple locations is the emphasis on community contribution, with employees feeling valued for their role in providing services, particularly within the Medical and Health Services Manager positions.
However, a consistent challenge is the physically demanding nature of many roles, particularly those involving heavy lifting and fast-paced operations.
This is frequently cited as a significant factor impacting work-life balance and potentially leading to early morning or irregular hours.
Furthermore, several reviews expressed mixed feelings regarding career opportunities and senior leadership, suggesting a need for greater advancement prospects and improved communication.
Despite these challenges, the overall sentiment is largely positive, driven by the strong team dynamics and the opportunity to contribute to the community.
The competitive compensation and benefits packages, particularly noted in Alpine and Sweetwater, appear to be a key motivator for employees.
The diversity and inclusion environment, as highlighted in Alpine, is another significant positive aspect.
Despite the positive elements, a common thread is the strenuous physical demands of many UPS roles.
This is consistently mentioned as a challenge, impacting work-life balance and requiring significant stamina.
The fast-paced nature of operations, especially in roles like Packers and Packagers, also presents a consistent hurdle.
While the supportive team culture is frequently praised, the limited career progression opportunities and the perception of senior leadership are recurring concerns.
The variability in work schedules, particularly early morning shifts, is another frequently mentioned challenge, impacting work-life balance.
Ultimately, the UPS employee experience appears to be shaped by a balance of strong team dynamics, a commitment to community service, and the inherent demands of a logistics operation.
While opportunities for growth and improvement exist, the overall sentiment is largely positive, driven by the collaborative nature of the teams and the value placed on employee contributions.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Strong Team Culture
  • Community Contribution
  • Competitive Compensation & Benefits

Cons

  • Physically Demanding Work
  • Limited Career Opportunities
  • Irregular Work Schedules
Jun 7, 2025
5 out of 5
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Truck Driver

GREAT

Rating Compensation And Benefits
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3/5
Rating Career Opportunities
★
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★
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3/5
Rating Culture And Values
★
★
★
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3/5
Rating Diversity And Inclusion
★
★
★
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☆
3/5
Rating Senior Leadership
★
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★
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3/5
Rating Work Life Balance
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3/5

Pros

Competitive compensation, comprehensive benefits package, robust pension plan, strong team environment, and opportunities for stock option participation.

Cons

Areas for improvement include management effectiveness and the demands of extended work hours, which can result in limited time spent with family and personal commitments.

Apr 12, 2025
5 out of 5
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Loader/Unloader

Loaded

This role provides valuable work and consistent income. As a seasonal position, hours are limited and typically consist of early morning shifts, often concluding around 8:00 AM.
Mar 21, 2025
4 out of 5
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Package Handler

Good benefits

Rating Compensation And Benefits
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5/5
Rating Career Opportunities
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★
★
★
★
5/5
Rating Culture And Values
★
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★
☆
☆
3/5
Rating Diversity And Inclusion
★
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★
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4/5
Rating Senior Leadership
★
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3/5
Rating Work Life Balance
★
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4/5

Pros

Offers a comprehensive benefits package, considered among the most competitive available.

Cons

The role primarily involves physical labor as traditionally understood.

Feb 10, 2025
4 out of 5
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Part Time Package Handler

Good job

Pros

Offers a flexible work schedule and competitive compensation.

Cons

The role requires a significant physical workload and can be demanding.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from UPS. Contact us to suggest updates to this page.