UPS
|3.7|
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UPS Employee Reviews in Louisville, KY

Employee Insights in Louisville, KY

Review information last updated August 27, 2025.

Rating Distribution

12 ratings

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Summary of UPS Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.6 out of 5
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Across the four UPS facility reviews in Kentucky – Bowling Green, Lexington, and Louisville – a consistent theme emerges: the role of Packers and Packagers is primarily defined by its physical demands and the importance of a supportive team environment.
Compensation is a key motivator, with several reviews explicitly noting competitive pay rates.
However, significant challenges exist, particularly around scheduling flexibility and communication.
In Lexington and Louisville, securing consistent working hours, especially for part-time employees, is a recurring concern, often linked to fluctuating demand.
Communication breakdowns between packagers and drivers were identified as a critical area for improvement, frequently cited as a source of workflow bottlenecks.
While leadership was generally viewed positively, particularly with effective supervisors, this positive aspect didn’t fully mitigate the scheduling difficulties.
The Bowling Green review highlights the importance of a strong team environment and the value of having an engaged lead supervisor.
Overall, the UPS experience for these roles appears to be a mixed bag, characterized by rewarding compensation and supportive colleagues, but hampered by scheduling challenges and communication gaps.
The reviews strongly suggest that successful performance relies on proactive scheduling management and open communication channels.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Competitive Pay
  • Supportive Team Environment & Leadership
  • Physically Demanding Work (aligned with the role)

Cons

  • Scheduling Flexibility Issues
  • Communication Breakdown (Packagers & Drivers)
  • Potential Workflow Bottlenecks
Jun 27, 2025
4 out of 5
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UPS Package Handler

Is u p s is a good job

Overall, this is a positive work environment. The company fosters a dynamic and engaging atmosphere with opportunities to interact with a diverse group of colleagues. Ups maintains a strong commitment to security, providing peace of mind regarding vehicle safety.
Compensation/Benefits
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3/5
Job Culture
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5/5
Management
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5/5
Job Work/Life Balance
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4/5
Job Security/Advancement
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4/5

Pros

Employees receive comprehensive health insurance and benefits packages.

Cons

There are no significant drawbacks identified; the benefits package appears to be highly valuable.

Jun 25, 2025
5 out of 5
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Seasonal Delivery Driver

Good job

Employee consistently performs at a high level, supported by competitive compensation and a positive team environment. A strong emphasis is placed on safety protocols.
Compensation/Benefits
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5/5
Job Culture
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5/5
Management
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5/5
Job Work/Life Balance
★
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5/5
Job Security/Advancement
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5/5

Pros

Flexible work schedule.

Cons

Work hours may not consistently align with the standard 8-hour timeframe.

Jun 17, 2025
5 out of 5
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Dock Worker

Great job if you need free time outside of work.

The role offers a generally straightforward work experience with periods of inactivity depending on operational demands. I have gained valuable insights into airport operations. The team is consistently friendly and supportive, although workplace dynamics can occasionally be challenging; it’s possible to maintain a neutral position. A significant benefit is the flexibility afforded by downtime, allowing for supplemental income opportunities or personal time.
Compensation/Benefits
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5/5
Job Culture
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4/5
Management
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3/5
Job Work/Life Balance
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5/5
Job Security/Advancement
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5/5

Pros

Simple job duties and a supportive work environment.

Cons

Potential safety concerns within the operational environment.

Jun 14, 2025
5 out of 5
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Package Handler

Great job

Pros

The employee receives a competitive benefits package and benefits from effective management support.

Cons

Commuting to and from work is impacted by the size of the airport hub location, resulting in increased travel time.

Jun 12, 2025
3 out of 5
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Package Handler

Decent place not many hours

This role offers manageable workload depending on the specific team. The workplace environment is positive, with supportive colleagues contributing to a comfortable work atmosphere.
May 16, 2025
3 out of 5
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Ramp Agent

Lots of Downtime

Rating Compensation And Benefits
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4/5
Rating Career Opportunities
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4/5
Rating Culture And Values
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4/5
Rating Diversity And Inclusion
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5/5
Rating Senior Leadership
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4/5
Rating Work Life Balance
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4/5

Pros

This position offers a high degree of flexibility and periods of downtime. The role is relatively straightforward to learn and execute. There are multiple opportunities for supplemental income, with weekly pay and overtime availability.

Cons

Operational challenges are frequently presented by adverse weather conditions. Management consistently expects completion of outdoor tasks even when temperatures are 20 degrees Fahrenheit or below.

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from UPS. Contact us to suggest updates to this page.