UPS
|3.7|
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UPS Employee Reviews in San Antonio, TX

Employee Insights in San Antonio, TX

Review information last updated August 27, 2025.

Rating Distribution

5 ratings

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Summary of UPS Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3.5 out of 5
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Across all UPS employee reviews from various Texas locations, a recurring theme is the importance of teamwork and a supportive work environment, particularly when dealing with physically demanding roles.
Many reviews highlight the collaborative nature of the teams, with colleagues readily assisting each other, especially when handling heavy packages or ensuring driver readiness.
A significant positive across multiple locations is the emphasis on community contribution, with employees feeling valued for their role in providing services, particularly within the Medical and Health Services Manager positions.
However, a consistent challenge is the physically demanding nature of many roles, particularly those involving heavy lifting and fast-paced operations.
This is frequently cited as a significant factor impacting work-life balance and potentially leading to early morning or irregular hours.
Furthermore, several reviews expressed mixed feelings regarding career opportunities and senior leadership, suggesting a need for greater advancement prospects and improved communication.
Despite these challenges, the overall sentiment is largely positive, driven by the strong team dynamics and the opportunity to contribute to the community.
The competitive compensation and benefits packages, particularly noted in Alpine and Sweetwater, appear to be a key motivator for employees.
The diversity and inclusion environment, as highlighted in Alpine, is another significant positive aspect.
Despite the positive elements, a common thread is the strenuous physical demands of many UPS roles.
This is consistently mentioned as a challenge, impacting work-life balance and requiring significant stamina.
The fast-paced nature of operations, especially in roles like Packers and Packagers, also presents a consistent hurdle.
While the supportive team culture is frequently praised, the limited career progression opportunities and the perception of senior leadership are recurring concerns.
The variability in work schedules, particularly early morning shifts, is another frequently mentioned challenge, impacting work-life balance.
Ultimately, the UPS employee experience appears to be shaped by a balance of strong team dynamics, a commitment to community service, and the inherent demands of a logistics operation.
While opportunities for growth and improvement exist, the overall sentiment is largely positive, driven by the collaborative nature of the teams and the value placed on employee contributions.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Strong Team Culture
  • Community Contribution
  • Competitive Compensation & Benefits

Cons

  • Physically Demanding Work
  • Limited Career Opportunities
  • Irregular Work Schedules
May 21, 2025
5 out of 5
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Part Time Package Handler

Great Benefits, crappy management

Pros

Competitive medical and dental benefits package, notably exceeding those offered by many comparable part-time positions.

Cons

Management could be improved.

May 4, 2025
3 out of 5
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Supervisor

Great

Pros

Compensation is competitive relative to the role's responsibilities.

Cons

Work schedule presents significant challenges.

Mar 17, 2025
4 out of 5
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Inside Sales Representative

Ups and downs

Pros

The company offers a competitive healthcare benefit package and supports a remote work environment.

Cons

There is a variety of management styles within the organization.

Mar 8, 2025
3 out of 5
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Supervisor

Good but little to no growth

The company offers a positive and supportive work environment with a talented team. While workload demands can be high at times and additional support could be beneficial, compensation is competitive. Opportunities for advancement into management roles may be limited.
Feb 26, 2025
1 out of 5
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Sales Representative

UPS

Pros

The employee demonstrates a strong aptitude for learning and benefits from a supportive and collaborative work environment.

Cons

Concerns were raised regarding excessive oversight and a compensation level that requires improvement, alongside recent organizational restructuring resulting in increased layoffs.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from UPS. Contact us to suggest updates to this page.