Wayfair Jobs

Warehouse Team Lead

Location

Lathrop Ca |

Department: Warehouse Operations |

Job Type

Full-time |

Pay

$23.25-$27.75/hour

About the Role

Your Impact

The Warehouse Team Lead is a pivotal frontline leadership role responsible for assisting the supervisor in managing and overseeing all functions of a core department (e.g., Receiving, Picking, Packing, Shipping, Bulk, VAS). You are a working lead, actively participating in the process path up to 50% of the shift. Your primary focus is driving safety, quality, and efficiency by controlling workflow, problem-solving, training, and providing direct support to the team.

This role is essential for maintaining high delivery standards and ensuring the smooth operation of all warehouse activities.

Why Join Our Team? (Your Perks & Growth)Competitive

Pay

The listed pay rate/range is just the start with potential for OT, shift differential, and bonuses.

Comprehensive

Benefits

Potential for medical, dental, vision, 401 (k) match, and paid time off based on role type.

Safety First Culture: We are relentlessly focused on a safe work environment for all employees.

• Growth Opportunities: We value data-driven decisions and promote from within, offering clear paths for career advancement in operations, team leadership, and management.

What You'll Do (Core Responsibilities)

This role requires a balance of leadership and hands-on operational execution:

I. Team Leadership & Performance ManagementSupervision & Delegation: Oversee the team (typically 6-15 associates), coordinating workloads, and providing direct support to ensure the team delivers against production targets and KPIs.

You will delegate and assign tasks to associates based on shift priorities.

Safety & Training: Conduct pre-shift briefs detailing daily plans and safety topics. Ensure the team is working safely, leading daily stretches, and adhering to all SOPs and safety protocols. Assist in onboarding and conducting necessary training for new and existing associates.

Problem Resolution: Act as the first point of escalation for operational issues, assisting in problem resolution before escalating to supervisors.

II. Operational Oversight & ExecutionWorkflow Control: Proactively control workflow and remove roadblocks for associates to maintain efficiency and productivity. Monitor dashboards and systems to track productivity and identify process gaps.

Inbound/Outbound Flow: Oversee inbound operations (Receiving/Bulk), including trailer placement, unloading, processing, and hitting Dock to Stock SLA. For outbound (Shipping/Bins), ensure accurate picking, proper packaging, and secure loading of outbound trailers (e.g., cube utilization, securement).

Inventory & Quality: Perform quality checks to verify inventory accuracy and correct placement. Monitor inventory to keep product moving and oversee the cleanliness of the department.

Administration: Be responsible for answering email and verbal questions in a timely manner.

What You'll Need (Minimum Requirements)

Experience

2

Physical Capability: This is a floor position that involves physically moving/processing products.

PIV/Equipment: PIV Certification is required (e.g., for Bulk and Receiving roles).

Skills

Leadership and motivational skills, and the ability to make decisions with little to no guidance based on policies or common sense.

Technical

Skills

Working understanding of the WMS system. Experience with creating and updating systems such as trouble tickets is a plus.

Education/Experience (Preferred): High School diploma or GED is preferable. Previous warehouse experience is preferable.

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.

If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career.

If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

Your personal data is processed in accordance with our Candidate Privacy Notice.

If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.