Front-End Leadership & SupportAssist the Service Operations Manager with daily job duties and responsibilities. Champion corporate and division customer service programs to achieve or exceed customer service goals. Help direct and supervise all front-end operations, including:

Monitoring and managing customer traffic flow

Ensuring adequate lane coverage

Maintaining cleanliness and appearance of the front end, restrooms, entryway, and parking lot

Ensure checkstand merchandisers are fresh, full, and well-maintained, including proper signage and cleanliness.

Compliance & Policy AdherenceComply with and ensure team compliance with all Company policies and procedures, including:

Cash handling

Employee purchase rules

Restricted product sales (alcohol/tobacco)

Coupon and gift card policies

Scan accuracy

Supervising minor employees

Product return procedures

WIC requirements

Sanitation, safety, and security standards

Grooming and dress code standards

• Check acceptance procedures
• Report any policy violations to store management promptly.

Point of Sale (POS) & Cash ManagementEnsure accurate operation and functionality of the Point of Sale system. Assist with all aspects of cash flow accountability, including:

Safe transactions, issues, pickups, and tills

Check acceptance and refunds

Monitoring cashier funds-handling procedures

Partner with the Scan/FMC Team to address scanning file issues quickly. Perform additional front-end financial duties as needed, such as:

Running totals for all tills

Preparing and verifying daily deposit slips

Completing required front-end documentation

Reporting issues to the Service Operations Manager.

Customer Service & CommunicationServe as a cashier when needed to support business needs. Understand all functions of the customer service center and provide services to customers as required. Answer and respond to incoming calls in a professional and timely manner. Deliver all job duties with honesty, integrity, and in compliance with Company standards.

Other ResponsibilitiesPerform other necessary and required duties as assigned.

About UsAlbertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269 (option #4).

Pay TransparencyStarting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.

For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.